Customer Advocate Representative

15 hours ago


Kanpur, Uttar Pradesh, India beBeeCustomerService Full time ₹ 2,50,000 - ₹ 5,00,000

The role of a Customer Service Specialist is to transform customers into passionate advocates.

Key Responsibilities
  • Communicate with customers via phone and chat to resolve their inquiries and concerns.
  • Provide accurate and knowledgeable answers to questions about products, pricing, and availability.
  • Collaborate with internal teams to meet customer needs and deliver exceptional service.
  • Data entry in various platforms to ensure seamless operations.
Requirements
  • At least 1+ years' of relevant work experience.
  • Excellent phone etiquette and verbal, written, and interpersonal skills.
  • Ability to multitask, organize, and prioritize work effectively.
Achieving Success

We're looking for someone who can think critically and creatively to provide solutions that exceed customer expectations.

A successful Customer Service Specialist will be able to work independently and as part of a team to drive results.



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