Walk-in Customer Support Representative
4 days ago
This position involves delivering exceptional customer service support via phone calls, ensuring client inquiries are resolved efficiently and effectively. The ideal candidate should possess a minimum of 1 year experience in RCM/DME.
Key Responsibilities:- Resolve customer inquiries, requests, and complaints primarily over the telephone, with a focus on achieving first-point-of-contact resolution.
- Utilize sound judgment and make decisions within established procedures for each service request, including logging, processing, and tracking inquiries.
- Manage and update customer interactions daily, generated through workflows and queues, on an account-wise basis.
- Achieve key performance targets by consistently delivering high-quality results.
- Strong verbal and written communication skills to effectively engage with clients.
- Neutral accent and ability to adapt to diverse cultural settings.
- Ability to resolve customer queries efficiently and effectively.
- Focused on delivering a positive customer experience, demonstrating professionalism, courtesy, and empathy.
- Good data entry and typing skills, as well as multitasking capabilities.
- Capable of handling fast-paced, dynamic environments with ease.
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Customer Service Representative
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Customer Service Representative
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Global Customer Support Professional
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Customer Service Representative Opportunity
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International Customer Support Position
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Kanpur, Uttar Pradesh, India beBeeCustomer Full time ₹ 9,00,000 - ₹ 15,00,000Job Opportunity:We are seeking a seasoned professional to fill the role of Customer Support Associate. The ideal candidate will possess excellent communication skills, be able to handle customer interactions effectively, and have experience in leading and mentoring a small support team.Key Responsibilities:Respond to customer inquiries related to Metal Mandi...
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Customer Service Representative
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Kanpur, Uttar Pradesh, India beBeeCollections Full time ₹ 45,00,000 - ₹ 67,50,000Job Overview:We are seeking a skilled Customer Service Representative to join our dynamic team. In this role, you will be responsible for providing exceptional support and collections via phone calls.Key Responsibilities:Audit and resolve customer inquiries, requests, and complaints over the phoneUtilize sound judgment and make decisions within established...
