
Chief Customer Advocate
4 days ago
Job Description
">We are seeking a Customer Success Specialist to join our team. This individual will be responsible for owning the post-sales customer journey, coordinating across teams to ensure smooth execution of orders, and providing timely updates to customers.
The successful candidate will have a deep understanding of customer needs and preferences, and will be able to communicate effectively with both internal stakeholders and external customers.
Responsibilities include acting as the primary point of contact for customers post-sale, understanding their specific requirements, and ensuring accurate internal communication.
This role bridges sales, logistics, and operations to ensure the customer is always front and center.
">Key Skills and Qualifications
- Excellent communication and interpersonal skills
- Strong analytical and problem-solving skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Proficiency in Microsoft Office Suite
What We Offer
As a valued member of our team, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.
">About Us
Our company is a technology-enabled cross-border specialty chemicals marketplace dedicated to becoming the largest global specialty chemicals distributor by focusing on discovery and fulfillment using a tech-first approach.
With a strong focus on customer satisfaction, we strive to deliver exceptional service and support to our clients.
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