Business Strategy Specialist

1 week ago

Kanpur, Uttar Pradesh, India beBeeBusinessStrategy Full time ₹ 80,00,000 - ₹ 1,20,00,000

Job Title: Business Strategy Specialist

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We are seeking a highly skilled Business Strategy Specialist to join our Customer Success team. As a key member of our organization, you will be responsible for delivering exceptional customer experiences while driving business success.

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About the Role:

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  • Gather, document, and prioritize business requirements through collaboration with internal and external stakeholders.
  • Translate requirements into detailed BRDs, functional specifications, and user acceptance scenarios.
  • Work closely with the Product and QA teams to deliver tailored solutions that meet customer needs.
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Responsibilities:

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  1. Lead new customer onboarding by gathering data, configuring the software, and providing product training.
  2. Proactively address customer queries and issues, ensuring effective and efficient product usage.
  3. Drive customer satisfaction, increase software adoption, and identify opportunities for upselling to reduce churn.
  4. Gather, document, and prioritize business requirements.
  5. Translate requirements into detailed BRDs, functional specifications, and user acceptance scenarios.
  6. Work closely with the Product and QA teams.
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Requirements:

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  • Educational Background: MBA (preferred) or bachelor's in business administration, Computer Science, or a related field.
  • Experience: Minimum 2 years as a Business Analyst in B2B product-based companies; experience in SaaS, ERP, or asset management domains is a plus.
  • Strong written and verbal communication skills.
  • Proven ability to gather, document, and prioritize business requirements.
  • Experience in handling domestic and international clients.
  • Detail-oriented with strong problem-solving and analytical skills.
  • Familiarity with software configuration and product training.
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Benefits:

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  • Performance Bonus: Competitive bonuses tied to individual and team performance.
  • Comprehensive Health Insurance: Employee medical insurance to safeguard your well-being.
  • Dynamic Work Environment: Be part of a fast-growing, innovative SaaS company that values professional development.
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Key Skills:

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  • Business Analysis
  • Project Management
  • Customer Success
  • Sales
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About Us:

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We are a leading enterprise B2B SaaS provider specializing in Fixed Asset Management and Tracking solutions.

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We streamline asset lifecycle management, ensuring organizations maximize value and efficiency.

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We are committed to innovation and customer satisfaction.

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