Guest Relations Manager

2 weeks ago


Bengaluru, Karnataka, India go STOPS Full time
Role Overview

We are seeking a skilled Guest Relations Executive to deliver exceptional customer service and ensure a seamless experience for our valued guests.

Key Responsibilities
  • Compile accurate guest arrival and check-in information for efficient management.
  • Respond promptly to guest inquiries regarding facilities and services.
  • Verify the availability of welcome amenities for all guests.
  • Provide personalized attention to VIP guests, ensuring their needs are met with a high level of service.
  • Maintain a professional and courteous demeanor when interacting with guests.
Requirements

To succeed in this role, you will possess excellent communication skills, be able to manage multiple tasks efficiently, and demonstrate a customer-centric approach to service delivery.



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