Guest Relations Ambassador

2 weeks ago


Bengaluru, Karnataka, India Cloudare Technologies Full time
Job Title: Guest Relations Executive

At Cloudare Technologies, we are seeking a highly skilled Guest Relations Executive to join our team. As a key member of our community, you will be responsible for ensuring a seamless experience for our clients.

Key Responsibilities:
  • Community Management: Lead the community team and ensure that the front desk is always manned by an experienced team member.
  • Suites Tours: Conduct tours for potential new clients and showcase the amenities and services offered by our Suites.
  • Client Support: Attend to client needs and resolve issues in a timely and professional manner.
  • Community Building: Foster a collaborative environment that encourages community engagement and collaboration.
  • Member Satisfaction: Continuously measure member satisfaction and strive to improve satisfaction levels.
  • Local Partnerships: Work with local businesses to plan engagement events and promote our Suites.
Operations:
  • Operational Efficiency: Collaborate with the Operations team to ensure operational efficiency and cleanliness of spaces, buildings, and IT infrastructure.
  • Facilities and IT Support: Liaise with the Facilities and IT Support teams to resolve member issues.
  • Communications and Marketing: Work with the Communications, Marketing, and Technology teams to ensure digital, email, and print communications are conceptualized and implemented prior to events.
  • Amenities and Services: Inspect amenities and services daily and raise tickets for maintenance when necessary.
  • Procurement: Send requirements for procurement to respective teams in a timely manner.
Sales and Marketing:
  • Walkthroughs and Sales: Conduct walkthroughs and coordinate with the Sales Team.
  • Member Offerings: Promote member offerings and drive auxiliary revenue streams.
  • Marketing and Visibility: Work with the Marketing team to ensure required visibility for our Suites location.
  • Operational Framework: Operate within the framework set by Cloudare Technologies and embody the company's values and ethos.

Location: Bangalore, Mumbai, and Chennai



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