Technical Support Specialist

3 weeks ago


Gurgaon, Haryana, India ADCI - Haryana Full time

About the Role

We are seeking a highly skilled Technical Support Specialist to join our team at ADCI - Haryana. As a key member of our Central Seller Fulfilment (CSF) organization, you will play a vital role in revolutionizing e-commerce in India.

Key Responsibilities

  • Provide quality first-tier systems and event management for the global technical operations of various customer-facing systems.
  • Work closely with our team to identify projects that demonstrate scope and influence, handle ambiguity, navigate technical complexity, execute efficiently, and have a positive impact.
  • Deliver code enhancements for our team's software, demonstrate an understanding of the business and customer value, and work independently with regular checkpoints.
  • Collaborate effectively with team members using established software engineering tools and processes.

Requirements

  • 1+ years of software development, or 1+ years of technical support experience.
  • Experience troubleshooting and debugging technical systems.
  • Experience scripting in modern programming languages.

About Us

ADCI - Haryana is committed to creating innovative technological solutions that empower our selling partners, helping them enhance operational efficiency and achieve sustainable growth. Our team specializes in crafting software solutions that enable selling partners to thrive at scale and elevate their experience on our platform.



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