Area Manager
2 weeks ago
Area Manager - Service Leader
Job Summary:Royal Enfield seeks an experienced Area Manager - Service Leader to oversee dealer service performance in a designated region. The incumbent will lead the implementation of various service processes, providing guidance on overall business operations and identifying areas for improvement. Key responsibilities include creating customer engagement plans, increasing after-sales service, and maximizing customer loyalty and retention.
Key Responsibilities:- Create customer engagement plans based on market behavior and competition targeting areas with high potential and low customer turnover.
- Responsible for increasing after-sales service and thereby increasing customer market share.
- Responsible for workshop loading and achieving defined targets by number of job orders and service volumes.
- Identify individual customer needs and provide required service to exceed expectations.
- Ensure customer satisfaction through quality and timeliness of work done for customers.
- Maximize customer loyalty and retention by ensuring customers receive constant care and attention.
- Manage all service department employees and monitor their performance.
- Publish customer engagement events organized by Royal Enfield to customers in advance to increase market hype.
- Organize service camps to increase service market share and monitor efficacy centrally.
- Contribute to the development of a strategic business plan for spare parts, including market watch, channel partner visits, dealer visits, and competitor information.
- Ensure effective closing of customer complaints within the agreed timeline, feedback handling, and resolution – Onsite.
- Lead Product Quality Reporting, including collecting Pre Delivery Inspection feedback from distributors and warranty claim parts audit.
- Create attractive schemes to cover target customers for service visits to the workshop.
- Inform customers via communication channels about benefits of on-time periodic service, service reminders, and follow-up calls to increase revenues.
- 7+ years of experience in a similar role.
- Extensive service marketing experience.
- Knowledge of dealer service/parts operations.
- Territory and dealer management experience.
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Area Sales Manager
2 weeks ago
Hubli, Karnataka, India DBS Bank Full timeJob PurposeThe Area Sales Manager will be responsible for driving Consumer LAP business from Branch Banking channel. This includes recruitment of manpower, training them on Consumer LAP business, and ensuring productivity from DST's. The role also involves cross-selling to the existing base and other bank products to new customers. Additionally, the Area...
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Area Manager
3 weeks ago
Hubli, Karnataka, India Royal Enfield Full timeJob Title: Area Manager - ServiceAt Royal Enfield, we are seeking a highly skilled and experienced Area Manager - Service to lead our service operations in the region.Key Responsibilities:Develop and implement customer engagement plans to increase service market share and customer loyalty.Lead the implementation of service processes and ensure effective...
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Area Manager
3 weeks ago
Hubli, Karnataka, India Royal Enfield Full timeJob Title: Area Manager - ServiceJoin Royal Enfield as an Area Manager - Service and take on a challenging role that requires strategic thinking, leadership, and a passion for delivering exceptional customer service.Job Summary:The Area Manager - Service will be responsible for leading the implementation of various service processes, providing guidance on...
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Area Manager
1 week ago
Hubli, Karnataka, India Royal Enfield Full timeJob OverviewArea Manager - Service is a key leadership role at Royal Enfield, responsible for driving dealer service performance in the region.Main ResponsibilitiesCreate and execute customer engagement plans to increase service market share and customer satisfaction.Lead the implementation of service processes and ensure effective workshop loading and...
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Area Manager
3 weeks ago
Hubli, Karnataka, India Royal Enfield Full timeJob Title: Area Manager - Service LeadJob Summary:We are seeking a highly skilled and experienced Area Manager - Service Lead to join our team at Royal Enfield. As a key member of our service department, you will be responsible for leading the implementation of various service processes and ensuring the dealer service performance in the region.Key...
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Area Manager
2 weeks ago
Hubli, Karnataka, India Royal Enfield Full timeJob Title: Area Manager - Service LeadJob Summary:We are seeking a highly skilled Area Manager - Service Lead to join our team at Royal Enfield. As a key member of our service operations team, you will be responsible for leading the implementation of various service processes and providing guidance on overall business operations.Key Responsibilities:Create...
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Area Sales Manager
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Area Sales Manager
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Sales Manager
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Area Sales Manager
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Area Sales Manager
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Area Credit Manager
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Regional Sales Manager
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Service Operations Manager
5 days ago
Hubli, Karnataka, India Royal Enfield Full timeJob Title: Area Manager - ServiceJob Summary:Royal Enfield is seeking a talented Area Manager - Service to lead our dealer service performance in the region. As a key member of our team, you will be responsible for implementing various service processes, providing guidance on overall business operations, and identifying areas for improvement.Key...
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Senior Quality Assurance Manager
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