Strategic People Partner for Member Operations
2 days ago
About Tide
We are a leading business financial platform in the UK and India, providing innovative solutions for small businesses. Our mission is to empower entrepreneurs and help them save time and money.
As a strategic leader, you will play a pivotal role in shaping our global People Partnering team, supporting Member Operations functions for the UK/European market. You will foster a culture that emphasizes employee wellbeing, engagement, and inclusion, ensuring compliance with local labour laws and adapting HR policies to fit local cultural contexts.
Key Responsibilities:
- Act as a strategic partner and advisor to leaders and managers, providing support, coaching, and guidance on HR policies, practices, and procedures.
- Coach and develop our People Partnering team for Member Operations, fostering a culture of collaboration, high performance, and continuous improvement.
- Ensure compliance with local labour laws, manage cross-border transfers, and adapt HR policies and programs to fit local cultural contexts.
- Handle complex employee relations issues, including sensitive matters that may have a significant impact on the business.
- Use data to support everyday people partnering decisions and present data insights to senior stakeholders.
- Partner with leaders and managers to improve employee engagement and satisfaction, analyzing survey results and implementing action plans to address areas of concern.
- Develop plans for talent development and retention through workforce planning, performance management, and career development.
- Advising leaders on organizational design and succession planning for their teams.
- Influencing change management by equipping leaders with effective people management tools.
- Serving as an ambassador for all DEI initiatives, ensuring diversity and inclusion are at the forefront of all discussions.
Requirements:
- 8+ years of progressive HR experience, including experience in a leadership role within a high-growth, global tech company.
- Experience scaling and developing a team of people partners in a fast-paced environment.
- Proven track record in strategic HR management, with a focus on people partnering and organizational development.
- Strong client focus with outstanding judgement, critical thinking, and analytical skills.
- Strong business acumen and the ability to align HR strategies with business goals.
- Exceptional leadership, communication, and interpersonal skills.
- Experience managing and developing remote and distributed teams.
- Good understanding of global HR practices and employment laws, excellent understanding of Indian HR practices and employment laws.
- Demonstrated ability to drive change and foster a positive organizational culture.
What We Offer:
- Stock Options
- Self & Family Health Insurance
- Term & Life Insurance
- OPD Benefits
- Mental wellbeing through Plumm
- Learning & Development Budget
- 15 days of Privilege leaves
- 12 days of Casual leaves
- 12 days of Sick leaves
- 3 paid days off for volunteering or L&D activities
Tide is a place for everyone
We believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity, or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members' diverse needs and lives.
We are One Team and foster a transparent and inclusive environment, where everyone's voice is heard.
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