SPE Incentive Operations Specialist
1 month ago
At People First Consultants, we're seeking a highly skilled SPE Incentive Operations Specialist to join our team. As a key member of our operations team, you will be responsible for managing incentive calculations and payouts per Service Level Agreement (SLA).
Key Responsibilities:
- Manage incentive calculations and payouts per SLA
- Understand how data changes upstream or downstream impact calculation and processes, and overall payout SLA
- Respond to customer/partner inquiries in a timely, empathetic, and effective manner, aimed at addressing the root causes and reducing inquiry volume over time
- Collaborate with internal and external organizations to drive business outcomes
Requirements:
- Experience in incentive operations, financial, or accounting programs
- 46 years' experience for senior-level positions and 23 years for simple tickets in an Operations or Analysis role
- Experience with Data Analysis and/or business intelligence tools
- Demonstrated ability to work effectively across internal and external organizations
Preferred Qualifications:
- Incentive operations or Google compensation help desk or seller incentive experience
We're looking for a motivated and detail-oriented individual who can thrive in a fast-paced environment. If you're passionate about incentive operations and have a strong background in data analysis, we encourage you to apply.
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