SPE Incentive Operations Specialist

2 weeks ago


Hyderabad, Telangana, India People First Consultants Full time

Job Role: SPE Incentive Ops

Job Description:

As an Incentive Payouts Manager at People First Consultants, you will be responsible for managing incentive calculations and payouts per SLA. You will need to understand how data changes upstream or downstream impact calculation and processes and overall payout SLA.

You will respond to customer/partner inquiries in a timely and empathetic manner, aimed at addressing the root causes so that customers/partners get more skilled and educated, and the inquiry volume may decrease over time.

Experience in incentive operations/financial or accounting programs is required, with a minimum of 46 years' experience for senior-level positions and 23 years for simple tickets in an Operations or Analysis role.

You will also need to have experience with Data Analysis and/or business intelligence tools.

Key Responsibilities:

  • Manage incentive calculations and payouts per SLA
  • Understand how data changes impact calculation and processes
  • Respond to customer/partner inquiries
  • Experience in incentive operations/financial or accounting programs
  • Experience with Data Analysis and/or business intelligence tools

Requirements:

  • 46 years' experience for senior-level positions
  • 23 years for simple tickets in an Operations or Analysis role
  • Experience with Data Analysis and/or business intelligence tools

Preferred Qualifications:

  • Incentive operations or Google Compensation Help Desk experience
  • Seller Incentive Exp or Seller Incentive Calexp experience


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