Senior Sales Operations Specialist
4 weeks ago
Key Responsibilities
As a Senior Sales Operations Specialist at Highspot, you will play a crucial role in supporting the administration of our incentive compensation programs for our Sales teams worldwide.
Key duties include ensuring timely and accurate calculation of commission payments and presentation of commission statements using Xactly, as well as managing and configuring data in Xactly such as quotas, employee starts/stops and LOAs, to ensure utmost accuracy by building/running validation reports.
You will also be responsible for supporting our commissions inquiry process through prompt handling of tickets and informed and thoughtful responses, collaborating with colleagues in Finance, Sales, Revenue Operations, and HR to solve administrative challenges, and driving operational efficiency in the sales compensation process.
Requirements
- 5+ years of related work experience in a commissions and/or sales operations position, preferably in a SaaS business.
- Experience using Salesforce CRM and commissions tools (Xactly required, others preferred).
- Advanced knowledge of MS Excel required, including complex nested functions, lookups, pivot tables, and modeling. Experience with macros & VBA is a strong plus.
- Proven ability to multi-task and work independently in a fast-paced, rapidly changing, and ambiguous environment.
- Good communication skills, both written and verbal across all levels of the company.
- Strong attention to detail and a ‘Details Matter’ mentality.
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