SPE Incentive Operations Specialist
3 weeks ago
Key Responsibilities:
• Manage incentive calculations and payouts per Service Level Agreement (SLA)
• Understand how data changes upstream or downstream impact calculation and processes and overall payout SLA
• Respond to customer/partner inquiries in a timely, empathetic, and effective manner to address the root cause and educate customers/partners
Requirements:
• 46 years of experience for senior-level positions and 23 years for simple tickets in Operations or Analysis roles
• Experience with Data Analysis and/or business intelligence tools
• Demonstrated ability to work effectively across internal and external organizations
Preferred Skills:
• Incentive operations or financial/accounting programs
• Experience with Google Compensation Help Desk or Seller Incentive Exp or Seller Incentive Cal Exp
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