Partner Operations Manager

6 days ago


Hyderabad, Telangana, India Highspot Full time

Unlock Your Potential as a Partner Operations Manager

Highspot is seeking a highly skilled Partner Operations Manager to join our team. As a key member of our partner operations team, you will be responsible for overseeing all aspects of partner program operations, including program administration, managing applications, and handling the MNDA process.

Key Responsibilities:

  • Program Management: Develop and implement effective program management strategies to drive partner engagement and growth.
  • Partner Onboarding: Design and execute a seamless onboarding process for new partners, ensuring a smooth and efficient experience.
  • Integration Portal Management: Maintain and update the integration portal, ensuring all assets are up-to-date and easily accessible.
  • Data and Reporting: Analyze and report on partner data, providing insights to drive strategic decisions.
  • Partner Hub Management: Build and manage the Highspot Partner Hub, creating and managing Bills of Materials (BOM) for Tier 1 and Tier 2 partners.
  • Event Operations: Coordinate all operations related to partner-related events, including event sign-up and contracts, list imports, and messaging to drive attendance.
  • Collaboration and Planning: Work closely with Account Managers, Customer Success Managers, and Account Executives to understand context on accounts and deals, co-developing co-marketing plans with Tier 1 and Tier 2 partners.

Requirements:

  • Experience: Proven experience in partner operations, program management, or a related field, ideally within the technology sector.
  • Organizational Skills: Excellent organizational and administrative skills, with the ability to manage multiple projects simultaneously and meet deadlines.
  • Communication Skills: Strong communication and interpersonal skills, capable of working effectively with various stakeholders both internally and externally.
  • Analytical Abilities: Strong ability to analyze data, generate reports, and provide insights that drive strategic decisions.
  • Adaptability: Flexible and adaptable to meet the evolving needs of a dynamic business environment.


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