Senior CX Operations Manager

Senior CX Operations ManagerAbout the RoleAs a Senior CX Operations Manager at Flipkart, you will be responsible for leading the operational performance of our outsource contact centre partners. Your focus will be on ensuring that all deliverables are met as per the agreed SLA.Key ResponsibilitiesLead engagement initiatives at partner sites to drive quality...

Senior CX Operations ManagerAbout the RoleAs a Senior CX Operations Manager at Flipkart, you will be responsible for leading the operational performance of our outsource contact centre partners. Your key focus areas will include engagement initiatives at partner sites, ownership of day-to-day operations, and facilitation of monthly and quarterly review...

Job Title: Senior CX EngineerJob Summary:The Senior CX Engineer will play a vital role in building the next-generation customer experience platform for Experian's MCE division. This role requires a candidate with a deep understanding of cloud-based contact center as a service platforms (CCaaS), customer service interaction, and automation via AI/ML.Key...

Key Responsibilities:As a Partner Manager - CX Operations, you will be responsible for the operational performance of an outsource contact centre partner. This includes leading engagement initiatives at partner sites, owning day-to-day operations to ensure all deliverables are met by the partner as per the agreed SLA, and facilitating monthly and quarterly...

Role OverviewThis is an exciting opportunity to lead the CX Operations team at Flipkart, guiding our partner in delivering exceptional customer experiences.Key ResponsibilitiesDrive the operational performance of our contact centre partner, ensuring seamless execution of customer service operations.Collaborate with partner teams to develop and implement...

About the RoleWe are seeking an experienced CX Operations Leader to join our team in Hyderabad.

Job SummaryThe Senior CX Engineer will play a vital role in building the next-generation customer experience platform for Experian's MCE division. This role requires a candidate with a deep understanding of cloud-based contact center as a service platforms, customer service interaction, and automation via AI/ML.Key ResponsibilitiesDesign and implement a new,...

Job DescriptionExperian is seeking a Senior CX Engineer to play a vital role in building the next-generation customer experience platform for Experian's MCE division.The ideal candidate will possess a deep understanding of cloud-based contact center as a service platforms (CCaaS), customer service interaction, and automation via AI/ML.Responsibilities...

Job DescriptionRole OverviewThe Senior CX Engineer will play a vital role in developing the next-generation customer experience platform for Experian's MCE division. This position requires a candidate with a deep understanding of cloud-based contact center as a service platforms (CCaaS), customer service interaction, and automation via AI/ML.Key...

CX Learning & Development Deployment SpecialistCoinbase is seeking a highly skilled CX Learning & Development Deployment Specialist to join our team. As a key member of our Learning & Development team, you will be responsible for the successful deployment of new hire onboarding and cross-skilling training, managing multiple deployments concurrently, and...

About the RoleCoinbase is seeking a highly skilled Senior Deployment Specialist to join our Customer Experience (CX) Learning & Development (L&D) team. As a key member of our team, you will be responsible for the successful deployment of new hire onboarding and cross-skilling training, ensuring that our frontline customer support agents and behind-the-scenes...

About the RoleWe are seeking a highly experienced Compliance Senior Operations Manager to join our team at Coinbase. As a key member of our operations team, you will be responsible for leading a team of Group managers and experienced customer support professionals to deliver a world-class experience for our customers across various CX verticals.Key...

Arcadis is a leading global design and consultancy firm with a strong commitment to improving quality of life. We are a diverse team of over 36,000 people in over 70 countries, dedicated to delivering sustainable solutions for natural and built assets.The ideal candidate will possess excellent business and application knowledge in the Oracle G&I domain, with...

About this role:Wells Fargo is seeking a Senior Design Research Strategy Specialist.The CX group works across Consumer & Small Business Banking, Consumer Lending, and Wealth and Investment Management lines of business to develop coordinated strategies for growth in each customer segment.Lead or participate in moderately complex initiatives and deliverables...

Arcadis is a leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.We are a team of over 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world's most complex...

Arcadis is a leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.We are a team of over 36,000 people, in over 70 countries, dedicated to improving quality of life. Our goal is to solve the world's most complex challenges and deliver more impact together.Who you are:You possess excellent business...

About This Role:Wells Fargo is seeking a skilled professional to lead customer experience strategy initiatives.The CX group works across Consumer & Small Business Banking, Consumer Lending, and Wealth and Investment Management lines of business to develop coordinated strategies for growth in each of Wells Fargo's customer segments.Key Responsibilities:Lead...

Job Title: Senior Client Experience ManagerWe are seeking a highly skilled Senior Client Experience Manager to join our team in Hyderabad, focusing on enhancing client experience (CX) and driving brand outreach.Seeding & Acquisition: Engage and reconnect with the client base to create interest and drive walk-ins.Expand reach and seeding efforts across...

Job Title: Senior Operations ManagerJob Summary: We are seeking a Senior Operations Manager to lead our medical coding team at Axis Services. As a key member of our operations team, you will be responsible for driving efficiency, meeting/exceeding initiative targets, and creating strategies to build and sustain operational excellence.Key Responsibilities:-...

Job Title: Senior Operations ManagerJob Summary:We are seeking a highly skilled Senior Operations Manager to lead our operations team in Hyderabad. The ideal candidate will have a strong background in management, excellent communication skills, and the ability to motivate and develop a team.Key Responsibilities:Develop and implement operational strategies to...