Senior Design Research Strategy Lead
3 weeks ago
Wells Fargo is seeking a Senior Design Research Strategy Specialist.
The CX group works across Consumer & Small Business Banking, Consumer Lending, and Wealth and Investment Management lines of business to develop coordinated strategies for growth in each customer segment.
- Lead or participate in moderately complex initiatives and deliverables within Design Research & Strategy.
- Review and analyze moderately complex Design Research & Strategy business, operational, or technical challenges.
- Independently resolve moderately complex issues and lead team to meet project and process deliverables.
Required Qualifications:
- 4+ years of Website or Application Design experience.
Desired Qualifications:
- Support Platform, CX Strategy & Operational Leads and Configuration Leads for successful survey implementations.
- Participate in requirement analysis and contribute to the creation of user stories and acceptance criteria.
- Responsible for creating QA & UAT test plans/scripts and coordination of UAT testing.
- Work closely and independently with partners and senior management stakeholders regarding testing and user access.
Job Expectations:
- Bachelor's degree in computer science, Engineering, or related field.
- Over 4+ years of experience in QA, Project Management, and requirements gathering.
- Good working knowledge on MS Office Suite, especially Excel.
- Proven track record of working in Agile environment.
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