Senior CX Engineer

Job DescriptionRole OverviewThe Senior CX Engineer will play a vital role in developing the next-generation customer experience platform for Experian's MCE division. This position requires a candidate with a deep understanding of cloud-based contact center as a service platforms (CCaaS), customer service interaction, and automation via AI/ML.Key...

Job SummaryThe Senior CX Engineer will play a vital role in building the next-generation customer experience platform for Experian's MCE division. This role requires a candidate with a deep understanding of cloud-based contact center as a service platforms, customer service interaction, and automation via AI/ML.Key ResponsibilitiesDesign and implement a new,...

Job DescriptionExperian is seeking a Senior CX Engineer to play a vital role in building the next-generation customer experience platform for Experian's MCE division.The ideal candidate will possess a deep understanding of cloud-based contact center as a service platforms (CCaaS), customer service interaction, and automation via AI/ML.Responsibilities...

Senior CX Operations ManagerAbout the RoleAs a Senior CX Operations Manager at Flipkart, you will be responsible for leading the operational performance of our outsource contact centre partners. Your focus will be on ensuring that all deliverables are met as per the agreed SLA.Key ResponsibilitiesLead engagement initiatives at partner sites to drive quality...

Senior CX Operations ManagerAbout the RoleAs a Senior CX Operations Manager at Flipkart, you will be responsible for leading the operational performance of our outsource contact centre partners. Your key focus areas will include engagement initiatives at partner sites, ownership of day-to-day operations, and facilitation of monthly and quarterly review...

CX Operations Manager Job DescriptionAs a CX Operations Manager at Flipkart, you will be responsible for the operational performance of an outsource contact centre partner. This includes leading engagement initiatives at partner sites, owning day-to-day operations to ensure all deliverables are met by the partner as per the agreed SLA, and facilitating...

CX Learning & Development Deployment SpecialistCoinbase is seeking a highly skilled CX Learning & Development Deployment Specialist to join our team. As a key member of our Learning & Development team, you will be responsible for the successful deployment of new hire onboarding and cross-skilling training, managing multiple deployments concurrently, and...

About the RoleCoinbase is seeking a highly skilled Senior Deployment Specialist to join our Customer Experience (CX) Learning & Development (L&D) team. As a key member of our team, you will be responsible for the successful deployment of new hire onboarding and cross-skilling training, ensuring that our frontline customer support agents and behind-the-scenes...

About this role:Wells Fargo is seeking a Senior Design Research Strategy Specialist.The CX group works across Consumer & Small Business Banking, Consumer Lending, and Wealth and Investment Management lines of business to develop coordinated strategies for growth in each customer segment.Lead or participate in moderately complex initiatives and deliverables...

Arcadis is a leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.We are a team of over 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world's most complex...

Arcadis is a leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.We are a team of over 36,000 people, in over 70 countries, dedicated to improving quality of life. Our goal is to solve the world's most complex challenges and deliver more impact together.Who you are:You possess excellent business...

About the RoleWe are seeking a highly skilled Senior Technical Program Manager to join our Alexa Customer Journeys team in Hyderabad. As a key member of our team, you will be responsible for building experiences that suggest the best features within various contexts.The ideal candidate will have 7+ years of experience working directly with engineering teams,...

Company OverviewOptimHire is a pioneering platform that revolutionizes global collaboration and communication. Our innovative ecosystem empowers individuals and businesses to work seamlessly together, regardless of geographical location.Job OverviewWe are seeking a skilled Conversational AI Engineer to design and develop conversational AI solutions using...

About This Role:Wells Fargo is seeking a skilled professional to lead customer experience strategy initiatives.The CX group works across Consumer & Small Business Banking, Consumer Lending, and Wealth and Investment Management lines of business to develop coordinated strategies for growth in each of Wells Fargo's customer segments.Key Responsibilities:Lead...

About the RoleWe are seeking a highly skilled Senior Technical Program Manager to join our Alexa Customer Journeys team in Hyderabad. As a key member of our team, you will be responsible for building experiences for suggesting the best features within various contexts.Key ResponsibilitiesWork closely with engineering teams to develop scalable primitives and...

About the RoleWe are seeking a highly skilled Senior Staff Engineer to join our Platform Engineering team at Freshworks. As a key member of our team, you will be responsible for designing and developing production-quality systems, mentoring junior engineers, and representing our team's technology and architecture to stakeholders across the company.Key...

Company OverviewOptimHire is a global platform that revolutionizes work collaboration. We enable 24/7 collaboration and communication for professionals, recruiters, and companies worldwide.Job OverviewWe are seeking a skilled Conversational AI Solutions Engineer to join our team. As a key member, you will develop and maintain conversational AI solutions...

Company OverviewAt OptimHire, we strive to revolutionize the way professionals collaborate and work together. Our innovative platform enables seamless communication and collaboration across the globe.Job OverviewWe are seeking a highly skilled Dialogflow CX Engineer to develop and maintain conversational AI solutions. As a key member of our development team,...

Job Title: Senior Client Experience ManagerWe are seeking a highly skilled Senior Client Experience Manager to join our team in Hyderabad, focusing on enhancing client experience (CX) and driving brand outreach.Seeding & Acquisition: Engage and reconnect with the client base to create interest and drive walk-ins.Expand reach and seeding efforts across...

We are seeking a highly skilled Conversational AI Engineer to join our team at Tekgence Inc. as a CCAI Developer.This is a long-term engagement opportunity, expected to last for 1+ year.The successful candidate will be based in Bangalore, Hyderabad or Pune and will work from the office 3 days a week.We require a seasoned expert with extensive experience in...