Transformational Operational Excellence Coach

1 week ago

Bengaluru Chennai, India beBeeOperational Full time ₹ 1,50,00,000 - ₹ 2,00,00,000
Job Summary

We are seeking a highly skilled Operational Excellence Coach to join our global team. This individual will play a pivotal role in driving a culture of continuous improvement, delivering high-quality customer outcomes, and identifying cost savings.

The successful candidate will be responsible for coaching team leaders and managers, supporting the implementation of OpEx tools and techniques, and promoting a culture of service excellence and continuous improvement.

  • Coaching team leaders and managers to drive improvement in client and customer experience.
  • Mentoring and coaching team leaders and managers in Operational Excellence tools and techniques.
  • Developing best practices in daily huddles and visual management through regular observation and feedback.
  • Sustaining the discipline of Operational Excellence routines such as huddles, structured weeks, capacity planning, skills matrix, and training plans.
About Us

We aim to be a highly engaged, best-in-class global team, delivering service excellence and great outcomes for our clients and customers.

Your Skills and Qualifications

To be successful in this role, you will need:

  • Strong coaching and mentoring skills.
  • Excellent analytical and problem-solving skills.
  • Ability to work with data insights to drive decision-making.
  • Strong communication and interpersonal skills.
Benefits

This role offers a competitive salary and benefits package, including opportunities for professional development and growth.

How to Apply

If you are a motivated and experienced Operational Excellence Coach looking for a new challenge, please submit your application.

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