Call Center Operations Supervisor

1 day ago


Kolkata Uttar, India beBeeLeadership Full time ₹ 1,69,690
Job Title:- Team Supervisor

Lead a team of call center professionals to achieve daily operations goals.

Roles and Responsibilities:
  • Direct team activities, set clear objectives and deadlines.
  • Develop and motivate team members to improve performance.
  • Assign tasks to agents, monitor their work and provide coaching.
  • Resolve conflicts and ensure a positive work environment.

The ideal candidate will have 1-2 years of experience in team leadership or supervision, excellent communication and leadership skills, good time-management and decision-making abilities.

Qualifications:
  • Graduate degree in management from any stream.
  • Training in team leading is beneficial.


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