Call Center Supervisor

Job OpportunityThe role of Assistant Manager involves overseeing a team of call center associates, ensuring service delivery meets contractual expectations.Key Responsibilities:Supervise daily operations of call center associates, including work and attendance monitoring.Coach team members to achieve high performance delivery.Identify performance issues,...

We are hiring 30 enthusiastic individuals to join our team as Call Center Representatives. In this role, you will call Airtel prepaid customers to help them with their mobile recharges. Both men and women aged between 20 to 30 years can apply. Please note, we are seeking candidates who are not Bengali and can speak Hindi fluently.Key Responsibilities:Call...

TITLE: CALL CENTER QUALITY ANALYST FOR US PROCESS (STRICTLY NIGHT SHIFT ONLY)FRESHERS / STUDENTS DO NOT APPLYTHIS IS NOT IT / SOFTWARE QUALITY ANALYST POSITION. THIS IS PURELY INTERNATIONAL CALL CENTER QA POSITION. DO NOT APPLY IF YOUR CURRENT CTC IS ABOVE 2.5 LPA. CTC ON OFFER: MAXIMUM 20% HIKE ON YOUR CURRENT CTC. ONLY FOR EXCEPTIONAL CASES...

TITLE: CALL CENTER QUALITY ANALYST FOR US PROCESS (STRICTLY NIGHT SHIFT ONLY) FRESHERS / STUDENTS DO NOT APPLY THIS IS NOT IT / SOFTWARE QUALITY ANALYST POSITION. THIS IS PURELY INTERNATIONAL CALL CENTER QA POSITION.  DO NOT APPLY IF YOUR CURRENT CTC IS ABOVE 2.5 LPA.  CTC ON OFFER: MAXIMUM 20% HIKE ON YOUR CURRENT CTC. ONLY FOR EXCEPTIONAL CASES...

**Responsibilities**: - Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell products when they arise - Build sustainable...

Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell products when they arise - Build sustainable relationships and engage...

**Location - Kolkata**: **Experience - Fresher or 6 months**: **Required Skills**: - Minimum (6 Months) or Fresher experience navigating multiple/concurrent digital chat interactions. - Prior digital/call center experience preferred. - Excellent Communication - Must possess excellent written and oral communication, listening, and comprehension skills. -...

**Experience**: 2 to 4 years **Job Location**: Greater Kolkata Area **Skill**: Excel Macro Basics. Excellent written and verbal communication skills. Knowledge of MIS reporting. Cultural orientation. Should have worked in a call center environment. Understanding of human sentiment.

Data Validation - US Shift - This is NOT a Sales Job **Responsibilities**: - Making Outbound Calls - Handling Inbound Calls - Verifying Data - Data Validation - Following Compliance - Web Researching **Job Types**: Full-time, Permanent **Salary**: ₹18,000.00 - ₹30,000.00 per month **Benefits**: - Cell phone reimbursement - Internet reimbursement -...

**Urgently hiring **a hard working **Female Back Office** **Executive Cum Tele-caller **at a **Kolkata **based Company with **good communication skill in English**. - **Responsible for regular office activities and Tele-calling as per the provided Database.** - **Freshers are also welcome if she suits the criteria.** Pay: ₹8,000.00 - ₹20,000.00 per...