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Agm Call Center

2 weeks ago

Kolkata, India ESSVEE SERVICES Full time

**Responsibilities**:
**To look after 300 TO 400 seats outbound call centre operations and deliver high productivity through controlling, monitoring, analyzing & reviewing system.**

**Manage data sources and ensure proper data churning on Dialler**

**. Schedule progressive and predictive callings**

**. Ensure proper Talktimes, shrinkage, attrition on the Call center floor**

**. Connect with Team Leaders & Agents to ensure low attrition**

**Minimum Education
- ANY GRADUATE**

**Work Experience
- 15-18 YEARS MINIMUM**

**Gender -MALE / FEMALE BOTH CAN APPLY**

**Industry Exposure Required
- Hands on experience in domestic out-bound sales process**

**Experience in Outbound call centre sales process - Min 10+ yrs. Min number of agents handled : 200+**

**Job Types**: Full-time, Regular / Permanent

**Salary**: Up to ₹1,500,000.00 per year

**Benefits**:

- Health insurance

Schedule:

- Morning shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Gurgaon, Gurugram, Haryana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Master's (required)

**Experience**:

- total work AS AGM CALL CENTER: 10 years (required)

**Language**:

- English (preferred)

**Speak with the employer**
+91 9354220033
- Health insurance