Core Agent

2 weeks ago


Mumbai, Maharashtra, India Four Seasons Hotels and Resorts Full time

About Four Seasons:

At Four Seasons, we're driven by a passion for delivering exceptional guest experiences. Our team members around the world create unforgettable moments for our guests, residents, and partners through a commitment to luxury with genuine heart. We believe that the best way to enable our people to deliver these exceptional experiences is through a world-class employee experience and company culture.

About the Role:

We're seeking a skilled and charismatic Core Agent to join our team. As a Core Agent, you'll be responsible for selling our resort and providing information to prospective guests. Your goal will be to capture sales from incoming calls and coordinate details of each reservation to ensure the guest's satisfaction.

Key Responsibilities:

  • Provide exceptional customer service to prospective guests
  • Sell our resort and its amenities
  • Coordinate reservations and ensure guest satisfaction

Requirements:

  • High School Diploma
  • Previous experience in Reservations and/or Front Office
  • Strong communication and customer service skills

About the Location:

Our hotel is located in the heart of Worli, the business hub of India's largest city. We offer a chic urban oasis with an intimate, boutique atmosphere. Our team is passionate about delivering exceptional guest experiences and creating lasting impressions.


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