Core Agent

4 weeks ago


Mumbai, Maharashtra, India Four Seasons Hotels and Resorts Full time

About Four Seasons:

At Four Seasons, we're driven by a passion for delivering exceptional guest experiences. Our team members around the world create unforgettable moments for our guests, residents, and partners through a commitment to luxury with genuine heart. We believe in recognizing familiar faces, welcoming new ones, and treating everyone with the same respect and kindness we'd want for ourselves.

About the Role:

As a Core Agent, you'll be the face of our hotel, responsible for selling our resort and providing information to prospective guests. Your goal will be to capture sales from incoming calls and coordinate details of each reservation to ensure our guests' satisfaction.

Key Responsibilities:

  • Provide exceptional customer service to guests and prospective guests
  • Sell our resort and its amenities to prospective guests
  • Coordinate reservations and ensure guest satisfaction

Requirements:

  • High School Diploma
  • Previous experience in reservations and/or front office
  • Strong communication and customer service skills

What We Offer:

At Four Seasons, we're committed to creating a world-class employee experience and company culture. We offer a competitive salary, comprehensive benefits, and opportunities for growth and development.


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