Technical Specialist
4 weeks ago
Greetings from Wysetek Systems Technologists Pvt. Ltd.
We are recruiting for our Technology Solution Division.
Job Summary
Wysetek leverage's 34 years of rich experience in providing Integrated Technology Solutions to SMEs and Large Corporations across India.
Key Responsibilities
- Implementation and Troubleshooting of Firewall and Endpoint Encryption solutions.
- Implementation of Firewall and Endpoint Encryption at client places as per the scope work and their requirement.
- Troubleshooting client issues and suggesting them the best and optimal solution to secure their systems and servers from theft attacks.
- Giving remote and onsite support to the clients.
- Escalating cases to the tech team whenever required.
- Closely working with Firewall Endpoint Encryption for enterprise.
- Firewall Endpoint Encryption Server Installation and SQL DB Installation for Trend Micro/Firewall Endpoint Encryption Policy Server.
- Troubleshooting on encryption-affected machines and issue resolutions.
- Closely working with Trend Micro or other antivirus products for enterprise.
- Trend Micro or other Antivirus Server Installation, Agent package creation, DLP policy management for enterprise users, and antivirus agent troubleshooting.
Core Competencies
- Self-starter with a high energy level.
- Ability to work with all levels of individuals.
- Good with Escalation matrix knowledge.
- Excellent communicator, both written and verbal.
- Ability to articulate complex technical ideas.
- Ability to forecast accurately.
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