Technical Documentation Specialist
18 hours ago
We are seeking a skilled Technical Documentation Specialist to support the Gracenote technical documentation pipeline and drive new technical publication initiatives. This role reports to the Sr. Manager of Technical Communication and is part of the Gracenote Product Organization.
Key Responsibilities:
* Work as a key member of the technical communications team to develop, write, and edit technical documentation for Gracenote customers.
* Help develop new processes and tools to create REST API interactive documentation using industry-standard tools.
* Automate the technical publication pipeline using GitLab CI/CD and third-party tools.
* Explore and implement GenAI tools and processes for technical communication.
* Fully document procedures so that they are replicable.
Required Skills and Tools:
* Strong technical writing skills and an understanding of developer documentation requirements.
* Experience documenting APIs and/or SDKs.
* Experience documenting apps and tools for non-technical audiences.
* Experience with a modern documentation publication pipeline and tools, such as docs-as-code.
* Experience using and configuring MadCap Flare, MS Word, Google Docs, and WordPress.
* Experience with markdown and RESTful-like technologies and documentation: OpenAPI, YAML, etc.
* Experience developing GitLab CI/CD pipelines for publishing developer documentation.
* Experience with third-party API documentation tools like Stoplight, Redocly, GitHub or GitLab Pages.
* Familiarity with modern engineering workflows like Agile or Kanban.
Nice-to-Have Skills and Tools:
* Experience working with Google Analytics and Google Tag Manager.
* Experience with GenAI tools and technologies.
About The Nielsen Company:
The Nielsen Company is a leading global information and measurement company that provides a comprehensive understanding of what consumers watch and buy. We are seeking a skilled Technical Documentation Specialist to support our technical documentation pipeline and drive new technical publication initiatives.
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