Technical Documentation Specialist

4 weeks ago


Mumbai, Maharashtra, India Nielsen Full time
Job Description

We are seeking a skilled Technical Documentation Specialist to join our team at Nielsen. As a key member of our technical communications team, you will be responsible for developing, writing, and editing technical documentation for our customers, including external developers and non-technical clients.

Key Responsibilities:
  • Develop and maintain technical documentation for Gracenote customers
  • Collaborate with cross-functional teams to create REST API interactive documentation
  • Automate the technical publication pipeline using GitLab CI/CD and third-party tools
  • Explore and implement GenAI tools and processes for technical communication
Requirements:
  • Computer science or related technical degree, or comparable experience
  • Strong communication skills, written and verbal
  • Demonstrated ability to learn and grasp new technologies quickly
  • Ability to multitask, adapt to changing workflows, tools, and business needs
  • Strong technical writing skills and an understanding of developer documentation requirements
Preferred Skills:
  • Experience documenting APIs and/or SDKs
  • Experience with modern documentation publication pipeline and tools, such as docs-as-code
  • Experience with markdown and RESTful-like technologies and documentation: OpenAPI, YAML, etc.


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