Technical Content Specialist
4 weeks ago
Job Title: Technical Content Specialist
About the Role:
We are seeking a highly skilled Technical Content Specialist to join our team at TALPRO INDIA PRIVATE LIMITED. As a Technical Content Specialist, you will be responsible for creating high-quality instructional guides, updating existing content, and collaborating with key personnel to ensure our products meet the highest standards.
Key Responsibilities:
- Develop reader-friendly instructional guides with original content for help sections across all brands and products.
- Regularly review and revise existing help articles as product updates and changes arise.
- Engage in thorough research and collaboration with key personnel to fully understand product functionalities, requirements, and setups.
- Test products to anticipate potential user challenges and address these preemptively through clear instructional content.
- Utilize original screenshots, diagrams, and charts to enhance the clarity and engagement of instructional content.
- Convert instructional content to HTML format while adhering to standardized writing guidelines and branding.
- Participate in training sessions, workshops, and online courses to stay abreast of the latest technologies and content strategies.
- Identify and report any product or process-related errors or bugs encountered during content creation or product testing.
- Handle various ad-hoc tasks as necessary to support content development and team objectives.
Requirements:
- Extensive experience in writing technical content for a diverse range of technologies and audiences.
- Highly knowledgeable about our products/services or similar technologies.
- Proficiency in HTML and SEO practices.
- Excellent command of English grammar with a clear, direct, and neutral writing style.
- Strong capability in organizing, analyzing, and synthesizing complex information.
- Keen attention to detail with a proactive approach to improving processes and content.
- Ability to work independently with minimal supervision and reliably handle confidential information.
- Flexibility with working hours and ability to work effectively under pressure.
- Consistently reliable and punctual in all professional engagements.
- Applicants must provide a link to a current portfolio of relevant work samples demonstrating expertise in technical content creation.
Why Join Us:
We offer a flexible work environment, prioritizing work-life balance, diversity and inclusion, and employee benefits. We are committed to your professional development, offering various learning opportunities, mentorship, and career advancement paths.
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