Technical Content Specialist

4 weeks ago


Mumbai, Maharashtra, India TALPRO INDIA PRIVATE LIMITED Full time

Job Title: Technical Content Specialist

About the Role:

We are seeking a highly skilled Technical Content Specialist to join our team at TALPRO INDIA PRIVATE LIMITED. As a Technical Content Specialist, you will be responsible for creating high-quality instructional guides, updating existing content, and collaborating with key personnel to ensure our products meet the highest standards.

Key Responsibilities:

  1. Develop reader-friendly instructional guides with original content for help sections across all brands and products.
  2. Regularly review and revise existing help articles as product updates and changes arise.
  3. Engage in thorough research and collaboration with key personnel to fully understand product functionalities, requirements, and setups.
  4. Test products to anticipate potential user challenges and address these preemptively through clear instructional content.
  5. Utilize original screenshots, diagrams, and charts to enhance the clarity and engagement of instructional content.
  6. Convert instructional content to HTML format while adhering to standardized writing guidelines and branding.
  7. Participate in training sessions, workshops, and online courses to stay abreast of the latest technologies and content strategies.
  8. Identify and report any product or process-related errors or bugs encountered during content creation or product testing.
  9. Handle various ad-hoc tasks as necessary to support content development and team objectives.

Requirements:

  1. Extensive experience in writing technical content for a diverse range of technologies and audiences.
  2. Highly knowledgeable about our products/services or similar technologies.
  3. Proficiency in HTML and SEO practices.
  4. Excellent command of English grammar with a clear, direct, and neutral writing style.
  5. Strong capability in organizing, analyzing, and synthesizing complex information.
  6. Keen attention to detail with a proactive approach to improving processes and content.
  7. Ability to work independently with minimal supervision and reliably handle confidential information.
  8. Flexibility with working hours and ability to work effectively under pressure.
  9. Consistently reliable and punctual in all professional engagements.
  10. Applicants must provide a link to a current portfolio of relevant work samples demonstrating expertise in technical content creation.

Why Join Us:

We offer a flexible work environment, prioritizing work-life balance, diversity and inclusion, and employee benefits. We are committed to your professional development, offering various learning opportunities, mentorship, and career advancement paths.



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