
Technical Support Specialist
1 day ago
We are seeking a highly skilled Service Engineer to join our team. The role involves installation, maintenance, and repair of dental equipment and products.
- Install, calibrate, and demonstrate dental equipment at client sites.
- Perform preventive and corrective maintenance to ensure optimal performance of equipment.
- Diagnose technical issues, troubleshoot, and provide timely resolutions.
- Train dental professionals and staff on product usage, safety, and best practices.
- Document service visits, repairs, and maintenance reports accurately.
Key Responsibilities:
- Ensure high customer satisfaction by delivering prompt and professional service.
- Stay updated on new product launches, technical updates, and industry best practices.
- Coordinate with internal teams for seamless client experience.
Requirements:
- Diploma/Degree in Biomedical Engineering, Electronics, Mechanical, or related technical discipline.
- 1–3 years of experience as a Service Engineer (experience in dental/medical equipment preferred).
- Strong knowledge of electromechanical systems, installation, and maintenance procedures.
- Ability to troubleshoot effectively and work independently at client locations.
- Excellent communication and customer-handling skills.
- Willingness to travel frequently as per client requirements.
- Proficiency in MS Office and service documentation tools.
Benefits:
- Opportunity to work with cutting-edge dental technologies.
- Be part of a fast-growing company.
- Exposure to both technical and client-facing roles.
- Competitive compensation and growth opportunities.
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