Operations Manager, Invoice Processing

4 weeks ago


Hyderabad, Telangana, India RealPage, Inc. Full time

Job Summary

The Operations Manager, Invoice Processing will be responsible for coordinating the workflow of the Invoice Processing & Quality Control teams in support of Invoice Processing Operations India work group.

Key responsibilities include:

  • Manage day-to-day operations of the Invoice Processing Operations team to ensure deliverables are met
  • Research and resolve client/staff questions and issues
  • Maintain seamless communication with the US counterparts and liaison with them on operational front regularly
  • Handle leave management for the team effectively and ensure proactive communication is sent to the US staff
  • Drive process efficiencies within the group every quarter
  • Train and mentor new and existing staff members of the team

Required Skills & Qualifications

  • Minimum 5 years of overall work experience
  • Minimum 2 years of experience in leading teams in BPM/ITeS Operations groups
  • Bachelor's degree or equivalent required
  • Excellent language and communication skills
  • Experience with data analysis, problem-solving, and root cause analysis


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