Quality Assurance Associate

3 weeks ago

Hyderabad, Telangana, India RealPage, Inc. Full time

Job Summary

We are seeking a highly skilled Quality Assurance Associate to support our RBMS Invoice Processing service. As a Quality Assurance Associate, you will be responsible for performing general duties including quality control alert resolution, data entry into the RBMS invoice processing system, resolving client inquiries, and assisting with new client implementations.

Key Responsibilities

The successful candidate will have the following responsibilities:

  • Review data inputs for accuracy and completeness
  • Maintain and update Vendor accounts as needed
  • Key invoices into the invoice processing application (RBMS) when required
  • Research and answer client questions
  • Assist the Invoice Processor with the resolution of client issues and inquiries

Requirements

To be successful in this role, you will need:

  • Minimum 1 year experience in the RBMS Invoice Processing Department preferred
  • High school diploma or equivalent required; some college-level accounting preferred
  • Minimum 1 year experience in General Accounting functions (including Accounts Payable) required; knowledge of basic financial reporting operations highly preferred
  • General understanding of spreadsheets and database applications preferred
  • Excellent customer service skills and telephone etiquette required
  • Multi-family experience highly preferred
  • Strong organizational ability; must be able to handle multiple tasks simultaneously
  • Detail-oriented
  • Proficient knowledge of MS Word and Excel required; general office skills such as data processing, filing, emailing, and faxing
  • Excellent language and communication skills (written and verbal)
  • Must be able to work well with individuals at all levels in and out of the organization
  • Ability to appropriately manage confidential information is extremely important
  • Excellent problem-solving skills
  • Able to sit or stand for frequent periods in the same location with some opportunity to move about
  • Able to learn new processes and tools in a fast-paced environment
  • Overtime may be required in order to meet deadlines

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