Senior Operations Manager
1 month ago
Job Summary
The Senior Operations Manager will oversee the workflow of the Invoice Processing & Quality Control teams in support of Invoice Processing Operations India work group. This role requires a strong understanding of all processes and procedures of Invoice Processing Operations, including tasks and sub-tasks. The successful candidate will serve as a mentor and trainer to other team members, assisting the manager with general office duties, coordinating training procedures, project distribution, and scheduled reports.
The ideal candidate will be responsible for keeping team members motivated by fully communicating job descriptions, performance expectations, and career paths. They must present a regular analysis of documents received and development of teammates to upper management.
Key Responsibilities
- Manage day-to-day operations of the Invoice Processing Operations team to ensure deliverables are met
- Research and resolve client/staff questions and issues
- Maintain seamless communication with US counterparts and liaise with them on operational matters regularly
- Handle leave management for the team effectively and ensure proactive communication with US staff
- Drive process efficiencies within the group every quarter
- Train and mentor new and existing staff members of the team
- Step up to complete tasks if the situation demands
- Timely escalation to management of problems/issues affecting deliverables
- Assist Manager in evaluating group/individual performance
- Participate in screening and interview selection process
- Participate in coaching and counseling staff
- Be flexible in handling additional tasks as per business requirements
Required Skills and Experience
- Minimum 5+ years of overall work experience preferred
- Minimum 2 years of experience leading teams in BPM/ITeS Operations groups
- Bachelor's degree or equivalent required
- Good experience with Microsoft Office products (primarily MS Excel & PowerPoint)
- Excellent language and communication skills (written and verbal)
- Experience with data analysis, problem-solving, and root cause analysis
- Self-motivated and goal-oriented
- Proven ability to effectively communicate with internal and external management and work collaboratively
- Ability to learn and utilize new procedures and processes quickly
- High level of organizational skills and ability to effectively prioritize group/individual tasks
-
Senior Operations Manager
2 weeks ago
Hyderabad, Telangana, India Axis Services Full timeJob Title: Senior Operations ManagerJob Summary: We are seeking a Senior Operations Manager to lead our medical coding team at Axis Services. As a key member of our operations team, you will be responsible for driving efficiency, meeting/exceeding initiative targets, and creating strategies to build and sustain operational excellence.Key Responsibilities:-...
-
Senior Operations Manager
1 month ago
Hyderabad, Telangana, India NBHC Full timeJob Title: Senior Operations ManagerJob Summary:We are seeking a highly skilled Senior Operations Manager to lead our operations team in Hyderabad. The ideal candidate will have a strong background in management, excellent communication skills, and the ability to motivate and develop a team.Key Responsibilities:Develop and implement operational strategies to...
-
Senior Operations Manager
4 weeks ago
Hyderabad, Telangana, India RealPage, Inc. Full timeAbout the OpportunityThe Senior Manager, Tier 1 Support, is a critical leadership role at RealPage, Inc., responsible for driving the success of our Multifamily and Senior housing industry-focused Support Team.This role will oversee the overall performance and culture of our Tier I Support team, ensuring the delivery of best-in-class service to RealPage...
-
Senior Operations Manager
3 days ago
Hyderabad, Telangana, India The Hackett Group Full timeAbout The Hackett GroupThe Hackett Group is a leading enterprise business advisory firm that helps companies solve their most complex business challenges and improve their performance. As a Senior Operations Manager, you will play a critical role in helping our clients achieve their goals and objectives.Job DescriptionWe are seeking a highly experienced...
-
Senior Culinary Operations Manager
4 days ago
Hyderabad, Telangana, India The Indian Hotels Company Limited Full timeJob SummaryWe are seeking an experienced Senior Culinary Operations Manager to join our team at The Indian Hotels Company Limited. This is a senior leadership role that requires a high degree of expertise in culinary operations, leadership, and problem-solving.
-
Senior Operations Manager
1 hour ago
Hyderabad, Telangana, India Vestian Global Work Place Services Private Limited Full timeJob SummaryVestian Global Work Place Services Private Limited is seeking a seasoned Senior Operations Manager to lead multiple projects independently. As a key member of our team, you will be responsible for establishing overall success criteria for projects, including time, cost, technical, and performance parameters.
-
Senior Operations Manager
3 weeks ago
Hyderabad, Telangana, India GVK Full timeKey Responsibilities As a senior operations manager at GVK, you will be responsible for managing term loan accounts, working capital loans, and ensuring timely payment of monthly interest, compliance with loan documents, and correspondence with lenders. You will also prepare financial models, working capital proposals, and periodic financial statements....
-
Senior Operations Manager
3 weeks ago
Hyderabad, Telangana, India GMR Group Full timeJob Purpose: As a Senior Operations Manager at GMR Group, you will oversee the management of electro-mechanical and fire & safety operations to ensure quality and deliverables in a timely and cost-effective manner across all office locations in Bangalore. Key Responsibilities: * Partner and deliver superior facilities & administration services to all...
-
Senior Facilities Operations Manager
4 weeks ago
Hyderabad, Telangana, India JLL Full timeSenior Facilities Operations ManagerWe are seeking a highly skilled Senior Facilities Operations Manager to join our team at JLL. As a Senior Facilities Operations Manager, you will be responsible for providing onsite support and ensuring the smooth operation of our facilities.Key Responsibilities:Provide onsite support and ensure the smooth operation of our...
-
Senior Operations Manager
5 days ago
Hyderabad, Telangana, India Lupin Full timeLupin Outpatient Neuro Rehabilitation CentreWe are seeking a highly skilled and proactive Senior Operations Manager to lead the day-to-day operations of our centre.The ideal candidate will oversee the efficient functioning of the clinic, ensuring optimal patient care, high-quality standards, regulatory compliance, and patient satisfaction.Key...
-
Senior Manufacturing Operations Manager
4 weeks ago
Hyderabad, Telangana, India Gamut HR Solutions Full timeJob Title: Senior Manufacturing Operations ManagerAbout Us: Gamut HR Solutions is seeking a highly skilled Senior Manufacturing Operations Manager to lead our factory operations.Key Responsibilities:Oversee and manage the entire factory operation, ensuring smooth and efficient production processes.Ensure timely delivery of products and manage inventory...
-
Senior Hospitality Operations Manager
1 hour ago
Hyderabad, Telangana, India Gamut HR Solutions Full timeCompany OverviewGamut HR Solutions is a leading provider of innovative HR solutions that cater to the diverse needs of individuals seeking rewarding careers. Our team of dedicated professionals strives to deliver exceptional career opportunities to our clients, fostering growth and success in the ever-evolving job market.Job Title: Senior Hospitality...
-
Senior Financial Operations Manager
5 days ago
Hyderabad, Telangana, India ARMC Full timeJob DescriptionWe are seeking a highly skilled Senior Financial Operations Manager to join our team at ARMC.This role will be responsible for maintaining and updating financial records, including accounts payable and accounts receivable. Additionally, the successful candidate will manage expense reports and company credit card statements.The ideal candidate...
-
Senior Operations Manager
1 month ago
Hyderabad, Telangana, India ADCI HYD 13 SEZ Full timeAbout the RoleThe Senior Operations Manager will be responsible for managing multiple entry-level managers and their respective teams, consisting of Investigation specialists who investigate seller inventory on Amazon platforms for reported misses units. The ideal candidate will possess strong written/verbal communication skills, ability to lead and motivate...
-
Senior Operations Manager
1 month ago
Hyderabad, Telangana, India ADCI HYD 16 SEZ Full timeAbout the RoleThe Senior Operations Manager will be responsible for managing a team of 10-20 operators and owning program management for the Kindle Content Quality area of the business. This will include staff management, operational planning, owning success metrics, collaborating with partner teams, driving continuous improvement, and innovating on...
-
Senior Finance Operations Manager
3 weeks ago
Hyderabad, Telangana, India ADCI HYD 13 SEZ Full timeJob SummaryAt ADCI HYD 13 SEZ, we are seeking an exceptional Senior Finance Operations Manager to lead our Accounts Receivable team. We are looking for a highly skilled and experienced professional to drive process efficiency, compliance, and excellence in our Finance Operations.Key ResponsibilitiesLead a team of 15-30 employees and report to the IN AR...
-
Senior Manager of Facilities Operations
3 days ago
Hyderabad, Telangana, India R1 RCM Full timeJob Summary:We are seeking a seasoned Senior Manager of Facilities Operations to lead our facilities management team. This individual will be responsible for ensuring the smooth operation of our facilities, including maintenance, repairs, and upgrades.
-
Senior Operations Manager
4 weeks ago
Hyderabad, Telangana, India ADCI HYD 20 SEZ Full timeAbout the RoleThe Senior Operations Manager will be responsible for setting the direction and enabling leaders in managing the Org Units (OUs) that they manage. This is a senior-level management position that is fully accountable for the results of the Org within the CAP India Operations team.Key Responsibilities1. Owner of customer experience quality and...
-
Senior CX Operations Manager
4 weeks ago
Hyderabad, Telangana, India Flipkart Full timeSenior CX Operations ManagerAbout the RoleAs a Senior CX Operations Manager at Flipkart, you will be responsible for leading the operational performance of our outsource contact centre partners. Your focus will be on ensuring that all deliverables are met as per the agreed SLA.Key ResponsibilitiesLead engagement initiatives at partner sites to drive quality...
-
Senior Financial Operations Manager
3 weeks ago
Hyderabad, Telangana, India iKeva Venture and Knowledge Advisory Services Private Limited Full timeJob OverviewThis is a Senior-level role in Finance and Accounting at iKeva Venture and Knowledge Advisory Services Private Limited, based in Hyderabad. The position requires a minimum of 7 years and a maximum of 10 years of work experience in the field.As a Senior Financial Operations Manager, you will lead various financial operations and ensure compliance...