Digital Product Support Engineer
1 day ago
As a digital product support engineer with Amazon, you will be part of the team behind the innovative Kindle Reader. Our inclusive culture empowers Amazonians to deliver the best results for our customers.
Job Description:
Are you interested in joining a team that works on world-class software for customers? As a Digital Product Support Engineer, you will provide production engineering support and work on multifaceted services for the Kindle digital product family development teams. Your ability to learn quickly and work on disparate tasks will define your success.
The role involves extensive troubleshooting tasks covering multiple products, features, and services. You will work on operations and maintenance driven coding projects primarily in Java, C, and C++. Additionally, you will develop tools to aid operations and maintenance, perform software deployment support in staging and production environments, and create system and support status reports.
Key Responsibilities:
- Provide technical support for incoming tickets, including extensive troubleshooting tasks.
- Work on operations and maintenance driven coding projects.
- Develop tools to aid operations and maintenance.
- Perform software deployment support in staging and production environments.
- Create system and support status reports.
BASIC QUALIFICATIONS:
- 2+ years of software development or technical support experience.
- Experience troubleshooting and debugging technical systems.
- Experience in Unix and scripting in modern programming languages.
PREFERRED QUALIFICATIONS:
- Knowledge of web services, distributed systems, and web application development.
- Experience troubleshooting & maintaining hardware & software RAID.
- Experience with REST web services, XML, and JSON.
About MyGwork
MyGwork is an inclusive employer and a member of the LGBTQ+ business community. We strive to create a workplace where everyone feels valued and respected. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
About the Role
This job requires a strong understanding of software development and technical support principles. The ideal candidate should have excellent communication skills, both written and verbal. They should also be able to work independently and as part of a team. With a competitive salary of $120,000 per year, this role offers a unique opportunity to join a dynamic team and contribute to the success of Amazon's digital products.
-
Chennai, Tamil Nadu, India myGwork Full timeThe Amazon Kindle Reader and Shopping Support Engineering team is a dynamic group that provides production engineering support and multifaceted services to the Kindle digital product family of development teams. The team works closely with production operations teams for software product release coordination and deployment.Key ResponsibilitiesProvide support...
-
Digital Product Support Engineer
1 day ago
Chennai, Tamil Nadu, India myGwork Full timeEstimated salary: $120,000 - $180,000 per year.About AmazonAmazon is an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.About the JobThis role requires you to hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks that will define your success.Key...
-
Kindle Digital Product Support Engineer
19 hours ago
Chennai, Tamil Nadu, India myGwork Full timeSoftware Deployment and Engineering RoleThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.About the JobThe Amazon Kindle Reader Support Engineering team provides production engineering support. It is also responsible for...
-
Digital Product Support Specialist
19 hours ago
Chennai, Tamil Nadu, India myGwork Full time**About Amazon and myGwork**Amazon is an inclusive employer and a member of myGwork, the largest global platform for the LGBTQ+ business community. As a Digital Product Support Specialist, you will be part of a dynamic team that strives to deliver exceptional customer experiences across various platforms.**Job Overview**The eBook industry is rapidly...
-
Senior Digital Support Engineer
4 weeks ago
Chennai, Tamil Nadu, India ADCI - Tamil Nadu Full timeCompany OverviewThe eBook industry is in its early stages of rapid growth and transformation. ADCI - Tamil Nadu is a leading company that is consistently improving the customer experience towards its goal of making every book, ever written, in any language, available in less than 60 seconds.Salary: $120,000 per annumThe Kindle Store team builds and operates...
-
Digital Music Support Engineer
3 weeks ago
Chennai, Tamil Nadu, India ADCI - Karnataka Full timeCompany Overview">At Amazon Music, we're pushing the boundaries of what's possible in music streaming. Our agile team is dedicated to creating a personalized, curated, and seamless music experience for our customers.">About the Role">We're looking for a talented Digital Music Support Engineer to join our team. As a key member of our operations team, you'll...
-
Digital Marketing Strategist
2 weeks ago
Chennai, Tamil Nadu, India Industrial Support Services Full timeAbout Industrial Support ServicesWe are a dynamic organization seeking an ambitious Digital Marketing Strategist to spearhead our digital marketing efforts.Salary and BenefitsOur competitive salary for this role is approximately $60,000 per annum.Job DescriptionKey Responsibilities:Develop and execute comprehensive digital marketing strategies to drive brand...
-
Chennai, Tamil Nadu, India Mastech Digital Full timeJoin Mastech Digital as a Cloud Support Leadership professional and take your career to new heights.About the RoleMastech Digital is seeking a seasoned Lead Support Engineer with expertise in Google Cloud Platform (GCP) to oversee and ensure the smooth operation of both Level 1 (L1) and Level 2 (L2) support teams. As a key member of our team, you will...
-
Digital Media Support Professional
1 day ago
Chennai, Tamil Nadu, India myGwork Full timeThis role is an exciting opportunity to join Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. As a Digital Media Support Professional, you will be working on multiple product lines and analyzing common threads and issues to solve multiple problems.The Digital Media Technology group...
-
Digital Product Developer
4 weeks ago
Chennai, Tamil Nadu, India Commutatus Full timeCompany OverviewCommutatus is a digital product development company that partners with ambitious entrepreneurs, startups, and corporates in various industries. Our team has gained substantial experience in building scalable digital platforms that meet the needs of our clients.We aim to bring tomorrow closer to today by developing innovative digital solutions...
-
Product Development Engineer
1 week ago
Chennai, Tamil Nadu, India Code Product Solutions Full timeWe are seeking a skilled Product Development Engineer - Simulation Specialist to join our team at Code Product Solutions India Private Ltd.Job Overview:The selected candidate will be involved in the product development process through Pre-Processing CAD data, Meshing and Preparing models for finite element simulations.Key Responsibilities:Preprocess CAD data...
-
Cloud Support Engineer
1 week ago
Chennai, Tamil Nadu, India Mastech Digital Full timeJob DescriptionMastech Digital, a leading provider of innovative IT solutions, is seeking a seasoned Lead Cloud Support Engineer to oversee and ensure the smooth operation of our Level 1 and Level 2 support teams. This position requires a strong technical background, exceptional leadership skills, and a dedication to delivering superior customer...
-
Cloud Support Engineer
3 days ago
Chennai, Tamil Nadu, India Mastech Digital Full timeMastech Digital is a leading service-based company that provides innovative solutions to its clients. As a Cloud Support Engineer, you will be responsible for overseeing the smooth operation of both Level 1 (L1) and Level 2 (L2) support teams. This position requires a seasoned professional with a strong technical background, exceptional leadership skills,...
-
Technical Support Lead for Cloud Services
2 weeks ago
Chennai, Tamil Nadu, India Mastech Digital Full timeWe are seeking a seasoned Technical Support Lead with expertise in Google Cloud Platform (GCP) to oversee and ensure the smooth operation of both Level 1 (L1) and Level 2 (L2) support teams.About Mastech DigitalMastech Digital is a leading provider of digital transformation services, specializing in cloud, data, and artificial intelligence. Our team of...
-
Chennai, Tamil Nadu, India Industrial Support Services Full timeAbout the RoleWe are seeking a highly motivated Diploma Fresher Mechanical Engineer to join our team at Industrial Support Services.The successful candidate will have strong knowledge of mechanical engineering principles and practices, as well as excellent problem-solving skills.
-
Digital Media Solutions Engineer
1 day ago
Chennai, Tamil Nadu, India myGwork Full timeJob OverviewThis position is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. We are seeking a highly skilled Digital Media Solutions Engineer to join our team.About the RoleThe Digital Media Technology group builds unique and exciting digital products and responsible for Amazon...
-
Software Development Support Engineer
1 day ago
Chennai, Tamil Nadu, India myGwork Full timeJob OverviewThis role is part of the Amazon Kindle Engineering Support team, which provides production engineering support and multifaceted services to the Kindle digital product family.
-
Customer Support Director for Cloud Services
1 week ago
Chennai, Tamil Nadu, India Mastech Digital Full timeAbout the Opportunity">Join Mastech Digital as a Customer Support Director for Cloud Services, overseeing both Level 1 (L1) and Level 2 (L2) support teams. With a strong technical background, exceptional leadership skills, and dedication to deliver superior customer service, you will ensure smooth operation of support services.">Responsibilities:">">Provide...
-
Technical Product Support Specialist
2 weeks ago
Chennai, Tamil Nadu, India Kaleris Full timeKaleris is a private equity-backed software firm focused on supply chain optimization, headquartered in Atlanta. We are a global leader in the supply chain execution market, accelerating digital transformation for industrial and finished goods shippers and carriers by combining best-in-class solutions for yard management, shipment visibility, and asset...
-
Digital BIM Specialist
1 week ago
Chennai, Tamil Nadu, India Digital Datum Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Digital BIM Specialist to join our team at Digital Datum.Job SummaryThe successful candidate will be responsible for preparing MEP BIM models, construction shop drawings, and assisting with coordination meetings. They will also audit and federate models for project teams, provide technical...