Technical Customer Success Consultant
5 days ago
We are seeking a talented Technical Customer Success Executive to join our team at People's Growth HR Solutions in Bangalore, India. This is a 12-month contract with possible extension.
Key Responsibilities:
- Work closely with our global customers to identify their target audiences' training needs and understand customer applications and processes.
- Collaborate with cross-functional teams to deliver innovative solutions and bring process efficiency to our customers.
- Consult, ideate, and propose optimal digital adoption solutions to our customers using the client Product Ecosystem.
Requirements:
- A good Technical/Engineering bachelor's degree or professional qualification.
- A background in Solutions/Technical Customer Success/Professional Services is preferred.
- 3-6 years of relevant experience.
- Good presentation, verbal, and written communication skills.
- Technical Experience - Hands-on experience of JavaScript, CSS, HTML, Rest APIs, and a knack for understanding systems, architecture, and security aspects.
Preferred Skills:
- Excellent spoken English skills (frequently communicate with North American clients).
- Awareness of diverse cultures and practices across geographies.
- Javascript, CSS, HTML, Rest APIs, systems architecture, and security.
- Knowledge of applications like ERP, CRM, CLM, etc. such as Salesforce, MS Dynamics, SAP, Oracle, iCertis, etc. would be an added advantage.
We offer a competitive salary of ₹1,200,000 per annum, plus benefits including free dinner, subsidised cab facility, and free cab facility.
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