AI Customer Success Strategist

1 day ago


Bengaluru, Karnataka, India csfirst Full time

About the Role:

csfirst is seeking an experienced AI Customer Success Strategist to lead our high-performing customer success team in Bangalore.

Key Responsibilities:

  • Lead and develop a high-performing customer success team, mentoring junior engineers, and guiding them toward excellence in customer support, troubleshooting, and issue resolution.
  • Act as the primary point of contact for key clients, understanding their needs, ensuring smooth project delivery, and translating customer feedback into actionable insights.
  • Address and resolve complex technical issues related to AI and software deployments, using your expertise to ensure customer satisfaction and operational success.
  • Partner with product and engineering teams to deliver exceptional solutions, providing technical insights, feedback, and direction to ensure the product meets client expectations.

Requirements:

  • Bachelor's or higher degree in Computer Science, Software Engineering, or related fields from Tier 1 colleges.
  • 6+ years in a senior role involving technical support, client management, or customer success, with experience in AI/ML solutions.
  • Proven track record in leading customer success initiatives and managing customer relationships, especially with US-based clients.
  • Technical Skills: Expertise in programming languages such as Python, Java, or Go; Experience in cloud environments (AWS, Azure, GCP) and distributed computing systems.
  • Strong background in quality assurance, regression testing, and product engineering.
  • Experience in building and scaling customer success teams, including monitoring technical issues and documenting solutions effectively.

About the Salary:

We offer a competitive salary of ₹25-35 lakhs per annum, depending on experience, along with a comprehensive benefits package and opportunities for growth and development.



  • Bengaluru, Karnataka, India csfirst Full time

    Job SummaryWe are seeking a highly skilled and experienced AI Customer Success Strategist to join our team at CS First. In this role, you will lead and develop a high-performing customer success team, mentoring junior engineers and guiding them toward excellence in customer support, troubleshooting, and issue resolution.Key Responsibilities:Lead and develop...


  • Bengaluru, Karnataka, India BiteSpeed Full time

    Join Our Journey as a Customer Success StrategistBiteSpeed is seeking a seasoned professional to spearhead customer success, driving growth and retention through strategic onboarding and relationship-building. If you have a passion for delivering exceptional customer experiences and thrive in a dynamic, fast-paced environment, this role is perfect for...

  • AI Content Strategist

    3 weeks ago


    Bengaluru, Karnataka, India Obviously AI Full time

    Role OverviewWe are seeking a skilled AI Content Strategist to join our team at Obviously AI. As a key member of our marketing department, you will play a critical role in developing engaging content that showcases our AI technology and supports our marketing efforts.About the JobThe ideal candidate will have 2-5 years of experience as a content writer,...


  • Bengaluru, Karnataka, India Unacademy Full time

    About the RoleUnacademy is seeking an experienced Customer Success Strategist to join our team. As a key member of our Customer Success department, you will play a vital role in ensuring that customers achieve their goals and maximize revenue potential through our platform.


  • Bengaluru, Karnataka, India Nymble Full time

    Nymble revolutionizes home cooking with autonomous robots that live inside kitchens and cook food completely independently. Our goal is to create a seamless cooking experience.We are a fast-growing, Series-A funded startup supported by prominent VCs like Accel Partners and Waterbridge Ventures. We aim to transform the culinary industry.About the PositionWe...


  • Bengaluru, Karnataka, India Hindustan Recruitment Full time

    Job DescriptionHindustan Recruitment is seeking a motivated and experienced customer support professional to join our team as a Customer Success Strategist.This role is responsible for ensuring customer satisfaction by providing excellent service and support. As a key member of our customer success team, you will be part of a dedicated group that provides...


  • Bengaluru, Karnataka, India BiteSpeed Full time

    About BiteSpeed:Our company is a Sequoia-backed SaaS startup that's revolutionizing the marketing, support, and sales landscape for e-commerce brands.We're on a mission to provide exceptional customer experiences, and we're looking for a talented individual to join our team as a Customer Success Strategist.This role involves owning customer relationships,...


  • Bengaluru, Karnataka, India TVS Motor Company Full time

    Job DescriptionWe are seeking a seasoned Customer Success Strategist to lead our customer experience initiatives. As a key member of our team, you will be responsible for developing and implementing strategies to enhance customer satisfaction across various touchpoints.Key Responsibilities:Enhance overall customer experience through proactive monitoring and...


  • Bengaluru, Karnataka, India HARP Technologies and Services Full time

    HARP Technologies and Services seeks a highly experienced Senior AI Strategist to lead the development and implementation of AI strategies, aligning them with organizational goals. We are looking for a candidate with a minimum of 10 years in the analytics industry, specializing in Data Modernization, Predictive Plant Operations, Supply Chain Analytics,...


  • Bengaluru, Karnataka, India BHIVE Workspace Full time

    About the RoleWe are seeking an experienced Customer Success Strategist to join our team at BHIVE Workspace. This is a fantastic opportunity to work with a dynamic company that is revolutionizing enterprise-grade managed offices and coworking spaces.Job DescriptionThe Customer Success Strategist will be responsible for providing guidance and support to the...


  • Bengaluru, Karnataka, India BHIVE Workspace Full time

    About the RoleWe are seeking a seasoned Customer Success Strategist to join our dynamic team at BHIVE Workspace. This is an exciting opportunity for a professional with experience in handling complex deals and ensuring customer satisfaction.Key ResponsibilitiesDeal Management: Provide guidance and support to the sales team in handling complex deals, ensuring...

  • AI Content Strategist

    3 weeks ago


    Bengaluru, Karnataka, India Obviously AI Full time

    Obviously AI is revolutionizing the way companies approach artificial intelligence. As a fast-growing startup, we're looking for a talented Content Marketer to join our team.About the RoleThis is an exciting opportunity to work with cutting-edge technology and create engaging content that showcases our AI capabilities. As a Content Marketer, you'll play a...


  • Bengaluru, Karnataka, India Omind Full time

    About OmindOmind is a cutting-edge technology company dedicated to revolutionizing the way businesses interact with their customers. Our mission is to infuse every digital encounter with a sense of humanity and warmth, bridging the gap between technology and human emotion.We believe in the transformative power of technology to enhance human connections,...


  • Bengaluru, Karnataka, India Leucine - AI for Pharma Full time

    Leucine - AI for Pharma is seeking a results-driven Ai Pharma Business Growth Strategist to spearhead our strategic marketing and business development initiatives.The ideal candidate will possess a proven track record in driving demand generation, expanding into new markets, and accelerating revenue growth.This pivotal role will shape the future trajectory...


  • Bengaluru, Karnataka, India Freeline AI Full time

    We are seeking a highly skilled Strategic Marketing Strategist to join our team at Freeline AI. The ideal candidate will be responsible for creating innovative marketing content and executing effective campaigns that drive business growth.About the RoleThe Strategic Marketing Strategist will be an integral part of our marketing team, working closely with...


  • Bengaluru, Karnataka, India Only Much Louder Full time

    We are seeking a Customer Success Strategist to join our team at Only Much Louder. As a key member of our Customer Success team, you will play a vital role in establishing and nurturing relationships with our clients.Job OverviewThe Customer Success Strategist will be responsible for leading the onboarding process for new clients, ensuring a seamless...


  • Bengaluru, Karnataka, India PriceEasy AI Full time

    About UsAt PriceEasy AI, we are committed to delivering innovative solutions that empower businesses to make informed decisions.We are currently seeking a highly skilled Data Insights Strategist to join our team and help us drive data-driven strategies forward.

  • Chief AI Strategist

    1 week ago


    Bengaluru, Karnataka, India The Metromax Group Full time

    Job Title: Chief AI Strategist">About the Role:">The MetroMax Group is seeking a highly skilled and experienced Data Scientist to join our team as a Chief AI Strategist. As a key member of our organization, you will be responsible for designing, building, and deploying state-of-the-art AI models for diverse use cases.">Key Responsibilities:">">Design and...


  • Bengaluru, Karnataka, India CloudSEK Full time

    CloudSEK is offering an exciting opportunity for a highly skilled and experienced Cybersecurity Success Strategist to join our team. This role combines strategic leadership, customer advocacy, and technical expertise to enhance customer engagement and retention in the competitive cybersecurity market.The estimated salary for this position is $120,000 per...


  • Bengaluru, Karnataka, India ColorTokens Inc. Full time

    OverviewWe are seeking an experienced Customer Success Strategist to join our team at ColorTokens Inc.About the RoleThe ideal candidate will have a strong mix of relationship management, analytical, business and technical skills. They should have delivery-related experience preferably in the Cybersecurity/SaaS/hi-tech products.ResponsibilitiesOversee the...