
Mortgage Operations Associate
3 days ago
New American Funding is a mortgage lender offering an array of loan options.
We are headquartered in Tustin, CA, and have been serving the community since 2003.
Our business operations teams provide processing, underwriting, mortgage closing services and ensure homeowners and homebuyers navigate the complex world of mortgages and loans with ease and confidence.
We create technology products that enable seamless digital home loan experience for our buyers/borrowers.
Our intelligent servicing platform supports end to end mortgage processing from digital application up to final payment.
We also develop CRM, point of sale, and loan origination software products and provide training and technical support.
Position Summary:
As a process associate you will be engaged in performing back-end operations of US Mortgage domain.
This role requires candidates with strong communication and critical thinking ability.
Key Responsibilities- Develops and maintains thorough understanding of procedures and processes by participating in knowledge transfer sessions.
- Operational activities aligning with procedural requirements (e.g., documents review, indexing, etc.).
- Achieve/exceed key performance indicators (productivity, quality, etc.) as defined.
- Arts and Science graduates.
- Excellent command of the English language being fluent in spoken and written.
- Ability to manage multiple priorities in a fast-paced environment.
- Basic Excel Knowledge.
- Willingness to work in a US shift time zone (09:30 PM to 06:30 AM).
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