Customer Experience and Order Processing Specialist

About this Role:We are looking for a dedicated and customer-focused individual to take on the responsibilities of handling customer calls, resolving queries, processing orders from e-commerce platforms, and ensuring excellent post-sales support.Key Responsibilities:Handle inbound and outbound customer care calls in a professional and polite manner.Address...

Job SummaryWe are seeking an experienced and skilled Order Management Specialist to join our team. The ideal candidate will have expertise in implementing, customizing, and supporting Order Management Systems for clients.",

Role Summary:This role involves managing custom rug orders from design interpretation to delivery. This encompasses sampling, costing, production timelines, and quality control.The ideal candidate will collaborate with clients, designers, and internal teams to understand specifications, material preferences, color palettes, and technical requirements.Develop...

This is a Sales Order Management role that involves coordinating, documenting and communicating across various departments to manage the sales order lifecycle from receipt to execution.The ideal candidate will have excellent written and verbal communication skills in English, strong letter drafting skills, and the ability to speak in Hindi. They will be...

Job DescriptionAs a Customer Experience Specialist, you will be responsible for delivering exceptional service to our customers. Your primary goal will be to ensure customer satisfaction by providing timely and effective support.Key Responsibilities:Proactively engage with customers to understand their needs and concerns.Develop and maintain strong...

Customer Experience SpecialistWe deliver exceptional customer experiences through genuine and straightforward methods.Address customer inquiries in a timely mannerEnsure customer satisfaction by providing top-notch serviceCollaborate with the sales team to support customer acquisition and retention effortsKey Skills:Strong customer support, satisfaction, and...

Customer Experience SpecialistWe are seeking a highly skilled Customer Experience Specialist to join our team. This role will be responsible for analyzing customer feedback and developing strategies to improve the overall customer experience.Key Responsibilities:Analyze customer feedback from various sources, including surveys and social media.Develop and...

Job DescriptionOrder Management and Billing Analyst Role Summary:We are seeking a highly organized and detail-oriented Order Management and Billing Analyst to join our team. In this role, you will be responsible for coordinating order processing and billing activities, supervising a team that oversees various areas such as obtaining and reviewing legal...

About Earthful Our team is seeking a Customer Support Specialist to play a vital role in delivering exceptional customer experiences. We are focused on scaling our health and wellness startup, leveraging our expertise in the FMCG industry.The ideal candidate will be passionate about building strong relationships with customers, resolving concerns through...

Key Account Manager PositionWe are seeking a skilled Key Account Manager to play a crucial role in handling orders from valued customers.Effective management of customer accounts requires attention to detail, ensuring timely delivery and exceptional service.New business opportunities must be identified and developed through strong relationships with...