Orders and Customer Relations Manager

2 days ago

Kota, Rajasthan, India beBeeCustomer Full time ₹ 12,00,000 - ₹ 20,00,000
Key Account Manager Position

We are seeking a skilled Key Account Manager to play a crucial role in handling orders from valued customers.

  • Effective management of customer accounts requires attention to detail, ensuring timely delivery and exceptional service.
  • New business opportunities must be identified and developed through strong relationships with potential customers.
  • A deep understanding of customer needs is essential for recommending suitable products or solutions.
  • Coordination of orders from start to finish demands seamless delivery, prompt communication, and efficient problem-solving.
  • Negotiation of technical and commercial agreements with customers necessitates strong negotiation skills and a thorough understanding of customer requirements.
  • Resolving any issues or complaints efficiently requires excellent conflict resolution skills and a customer-centric approach.
  • Maintaining accurate records and data within the ERP system ensures informed decision-making and streamlined operations.

This role involves close collaboration with cross-functional teams to ensure operational excellence and meet customer expectations.

The successful candidate will possess excellent communication, interpersonal, and problem-solving skills, as well as the ability to work under pressure and prioritize tasks effectively. Strong analytical skills and attention to detail are also essential for this position.

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