Sales Order Coordination Specialist
4 days ago
This is a Sales Order Management role that involves coordinating, documenting and communicating across various departments to manage the sales order lifecycle from receipt to execution.
The ideal candidate will have excellent written and verbal communication skills in English, strong letter drafting skills, and the ability to speak in Hindi. They will be responsible for receiving and processing customer orders, verifying pricing, delivery terms, product codes, taxes and schedules, and coordinating with production, planning and inventory teams.
In addition, they will maintain organized documentation for orders, contracts and dispatches, coordinate technical document submissions, track submission dates, approvals and customer responses, and draft professional letters and emails for customer correspondence.
The successful candidate will also communicate order status, delays and delivery schedules to clients, follow up with customers for receivables and pending payments, and support the finance team with billing documentation and payment reconciliations.
Key Responsibilities:
- Manage the full sales order lifecycle from receipt to execution
- Coordinate with production, planning and inventory teams
- Maintain organized documentation for orders, contracts and dispatches
- Communicate order status, delays and delivery schedules to clients
- Follow up with customers for receivables and pending payments
This role requires a Bachelor's degree in Engineering or Commerce or a related field, 3-7 years of relevant experience in sales order processing/documentation, and proficiency in ERP systems such as SAP or Oracle, as well as MS Excel/Word.
We offer a dynamic work environment with opportunities for growth and development.
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