Delivery Partner Vendor Relations Specialist

1 week ago


Bengaluru, Karnataka, India beBeeManagement Full time ₹ 10,00,000 - ₹ 20,00,000
Job Opportunity Summary

We are seeking an experienced Supply Chain Manager to join our team.

  • Key Responsibilities:
    • Identify and onboard reliable delivery partners, ensuring they meet service level agreements (SLAs) and quality standards.
    • Monitor and manage the day-to-day performance of delivery partners, tracking key performance indicators (KPIs) such as delivery timelines, service quality, and customer satisfaction.
    • Negotiate contracts with delivery partners, ensuring favorable pricing terms and conditions.
    • Build strong relationships with delivery partner vendors to ensure continuous service excellence.
    • Coordinate regular performance reviews with delivery partners to assess and improve performance.
  • Supply Chain Management:
    • Collaborate with internal teams to align delivery needs with partner capabilities and ensure the best possible supply of delivery resources.
    • Optimize delivery operations by analyzing data and identifying opportunities to improve efficiency and reduce costs.
    • Ensure all contracts with delivery partners align with business objectives, regulatory requirements, and customer satisfaction goals.
  • Vendor Performance and Compliance:
    • Track and analyze delivery data to identify trends and make data-driven decisions to enhance delivery operations.
    • Prepare regular reports on delivery performance, vendor compliance, and any potential improvements.
    • Provide actionable insights to senior management regarding vendor performance, delivery efficiency, and any challenges or risks.
  • Operational Support:
    • Work closely with other teams (Sales, Customer Service, Operations, etc.) to ensure delivery partner performance is aligned with business objectives and customer satisfaction.
    • Provide operational support to other departments by identifying delivery solutions and ensuring smooth communication with delivery partners.

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