Supply And Vendor Mgr 3 Days Left

3 weeks ago


Bengaluru, Karnataka, India CIEL HR Full time

We are looking for a highly skilled Vendor Manager to handle the procurement management and optimization of delivery partners for 2-wheeler vehicle supply This role will be responsible for establishing and maintaining strong relationships with delivery partner vendors ensuring the effective and timely supply of 2-wheeler delivery partners and overseeing the performance of delivery operations The ideal candidate will be experienced in vendor management logistics and supply chain processes with a deep understanding of 2-wheeler delivery models Key Responsibilities 1 Vendor Management o Identify and onboard reliable 2-wheeler delivery partners vendors for the business o Evaluate and manage vendor performance ensuring delivery partners meet service level agreements SLAs and quality standards o Negotiate and finalize contracts with delivery partners ensuring favorable pricing terms and conditions o Build and nurture strong long-term relationships with delivery partner vendors to ensure continuous service excellence o Coordinate regular performance reviews with delivery partners to assess and improve performance 2 Logistics and Delivery Operations o Collaborate with delivery partners to ensure the timely safe and efficient delivery of products to customers o Monitor and manage the day-to-day performance of delivery partners tracking key performance indicators KPIs such as delivery timelines service quality and customer satisfaction o Address any operational issues or delays that arise in the delivery process and work with vendors to find solutions o Optimize delivery operations by analyzing data and identifying opportunities to improve efficiency and reduce costs 3 Partnership Development and Strategy o Work with internal teams to align delivery needs with partner capabilities and ensure the best possible supply of delivery resources o Identify opportunities for expanding or diversifying the delivery partner network to meet evolving business requirements o Negotiate performance-based agreements with delivery partners to incentivize excellent service and optimize performance 4 Contract Management o Manage and review contracts with delivery partners regularly to ensure compliance with terms and negotiate renewals and amendments as necessary o Ensure all contracts with delivery partners align with the company s business objectives regulatory requirements and customer satisfaction goals 5 Data Management Reporting o Track and analyze delivery data to identify trends and make data-driven decisions to enhance delivery operations o Prepare regular reports on delivery performance vendor compliance and any potential improvements o Provide actionable insights to senior management regarding vendor performance delivery efficiency and any challenges or risks 6 Compliance and Risk Management o Ensure that delivery partners comply with all legal safety and regulatory standards including traffic regulations and insurance requirements o Identify and mitigate potential risks in delivery operations ensuring the companys interests and reputation are protected 7 Collaboration and Cross-functional Support o Work closely with other teams Sales Customer Service Operations etc to ensure delivery partner performance is aligned with business objectives and customer satisfaction o Provide operational support to other departments by identifying delivery solutions and ensuring smooth communication with delivery partners Experience o 3-5 years of experience in vendor management logistics or supply chain management preferably in the 2-wheeler delivery or e-commerce industry o Experience working with delivery partners and optimizing delivery operations is highly preferred o Proven ability to negotiate contracts and manage long-term vendor relationships



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