Current jobs related to Enhance Customer Engagement - Lucknow, Uttar Pradesh - beBeeRelationship

  • Senior Customer Engagement Professional

    2 weeks ago

    Lucknow, Uttar Pradesh, India beBeeCustomerEngagement Full time ₹ 4,00,000 - ₹ 8,50,000

    Job Title: Senior Customer Engagement ProfessionalWe are seeking a highly skilled and motivated individual to join our team as a Senior Customer Engagement Professional.Key Responsibilities:To provide exceptional customer service and support via phone calls, resolving issues efficiently and effectively.To work collaboratively with the sales team to identify...

  • Drive Customer Engagement

    2 weeks ago

    Lucknow, Uttar Pradesh, India beBeeCRM Full time ₹ 1,00,00,000 - ₹ 2,00,00,000

    Customer Relationship Management SpecialistAbout Us:We are committed to providing high-quality education and training solutions to individuals, companies, and governments worldwide.We collaborate with top universities across various regions to offer short courses, degree programs, professional certificates, and executive education programs.Our programs help...

  • High Performing Customer Engagement Specialist

    2 weeks ago

    Lucknow, Uttar Pradesh, India beBeeCustomerEngagement Full time ₹ 5,50,000 - ₹ 8,50,000

    Job Title: Customer Engagement SpecialistRole Overview: We are seeking a skilled and passionate individual to join our team as a Customer Engagement Specialist. This role involves providing exceptional customer service, ensuring customer satisfaction, and driving sales for our products and services.Key Responsibilities:Assist customers in understanding our...

  • Customer Engagement Specialist

    1 week ago

    Lucknow, Uttar Pradesh, India beBeeCustomer Full time ₹ 2,00,000 - ₹ 25,00,000

    Role: Customer Support Representative">Key Responsibilities:Actively engage with prospective students to generate leads and assess their interest and fit for the role.

  • Customer Engagement Specialist

    2 weeks ago

    Lucknow, Uttar Pradesh, India beBeeDeveloper Full time ₹ 8,00,000 - ₹ 12,00,000

    Braze Developer PositionAt a forward-thinking organization, we are seeking an experienced Braze developer to drive customer engagement campaigns using the Braze platform. As a key member of the marketing and engineering teams, you will be responsible for implementing and optimizing customer engagement initiatives.Key Responsibilities:Develop, configure, and...

  • Strategic Customer Engagement Lead

    2 weeks ago

    Lucknow, Uttar Pradesh, India beBeeExecutive Full time ₹ 9,00,000 - ₹ 12,00,000

    As a senior executive, you will play a pivotal role in maintaining and updating records of customer interactions.Key Responsibilities:Maintain accurate and up-to-date records of customer interactionsHandle customer complaints and provide suitable solutions within time limitsCollaborate with financial institutions for documentation purposesFacilitate customer...

  • Frontline Customer Engagement Specialist

    2 weeks ago

    Lucknow, Uttar Pradesh, India beBeeCustomer Full time ₹ 2,50,000 - ₹ 5,00,000

    Job DescriptionKey Responsibilities:Handle customer inquiries with professionalism and empathy.Provide accurate product information to customers.Record and update customer interactions in the CRM system.Assist in resolving basic queries and escalating issues when required.Communicate clearly in Hindi and English at all times.Support the team in improving...

  • Process Enhancement Professional

    2 weeks ago

    Lucknow, Uttar Pradesh, India beBeeProcessEnhancement Full time ₹ 8,00,000 - ₹ 12,00,000

    Job Title: Process Enhancement ProfessionalWe are seeking a proactive and enthusiastic individual to contribute effectively in process management, content creation, and process improvement.Key Responsibilities:Draft and structure Standard Operating Procedures (SOPs) for internal processes and systems.Write and edit professional emails, content, and...

  • Customer Engagement Specialist

    1 week ago

    Lucknow, Uttar Pradesh, India beBeeTelecaller Full time ₹ 90,000 - ₹ 1,80,000

    Telecaller PositionWe are seeking a highly skilled Telecaller to fulfill key responsibilities within our organization.Key Responsibilities:Identifying and generating new sales leads through outbound calls and networking.Maintaining effective relationships with clients and prospects, fostering growth and trust.Required Skills and Qualifications:At least 0 - 1...

  • Employee Engagement Specialist

    2 weeks ago

    Lucknow, Uttar Pradesh, India beBeeEmployeeEngagement Full time ₹ 20,00,000 - ₹ 25,00,000

    Job Title: Employee Engagement SpecialistThe ideal candidate will have a strong background in human resources, with experience in employee engagement, performance management, and employee relations.This role requires a strategic thinker who can design and execute programs to enhance workforce morale and productivity.The successful candidate will conduct...

Enhance Customer Engagement

3 weeks ago

Lucknow, Uttar Pradesh, India beBeeRelationship Full time ₹ 30,00,000 - ₹ 80,00,000

Job Title:

Customer Relationship Manager

We are seeking a skilled and experienced Customer Relationship Manager to lead the development and implementation of our CRM system.

The ideal candidate will have hands-on experience with leading CRM platforms, excellent analytical and problem-solving skills, and the ability to translate business needs into technical requirements.

Key Responsibilities:

  • Collaborate with stakeholders to define the requirements, scope, and goals for the CRM system.
  • Design user-friendly interfaces and workflows for the CRM system.
  • Create detailed documentation, including functional specifications, user stories, and process flows.
  • Conduct competitive analysis of CRM solutions.
  • Work closely with developers, UX/UI designers, and quality assurance teams to ensure accurate implementation of requirements.
  • Lead user acceptance testing (UAT) and support change management efforts during CRM deployment.

Required Skills and Qualifications:

  • Bachelor's degree in business administration or a related field.
  • 3+ years of experience as a Business Analyst or Product Analyst, with a focus on CRM systems.
  • Proven track record of designing and implementing CRM systems or enhancements in a commercial lending, deposit account opening, or financial services environment.
  • Strong understanding of CRM functionalities, including lead management, customer segmentation, marketing automation, and reporting.

Benefits:

  • Opportunity to work with a dynamic team and contribute to the development of a robust CRM system.
  • Professional growth and development opportunities.

Others:

Please find below attached Job description and details, if you meet the required qualifications, please share your updated CV only.