Expert Level Windows Desktop Support Specialist

12 hours ago

Tiruchi, Tamil Nadu, India beBeeWindows Full time ₹ 15,00,000 - ₹ 25,00,000
Job Title: Advanced Windows Desktop Engineer

We are seeking a skilled Advanced Windows Desktop Engineer to provide expert-level support for Windows desktop environments. The ideal candidate will have strong expertise in Windows troubleshooting, Active Directory, Group Policy management, and experience with SCCM, Intune, and Windows 11.

Key Responsibilities:

  • Provide expert-level support for Windows desktop issues, ensuring timely resolution and minimal disruption.
  • Administer and troubleshoot Active Directory, Group Policies, and basic network configurations.
  • Deploy and manage systems using SCCM and Intune.
  • Support Windows 11 rollout and ongoing maintenance.
  • Utilize remote desktop tools for efficient user support.
  • Follow ITIL best practices for incident, problem, and change management.
  • Communicate effectively with end-users and escalate complex issues when necessary.

Required Skills and Qualifications:

  • Strong knowledge of Windows desktop support and troubleshooting.
  • Hands-on experience with Active Directory, Group Policy, SCCM, and Intune.
  • Understanding of networking fundamentals and configurations.
  • Familiarity with remote support tools and ITIL framework.
  • Excellent problem-solving and communication abilities.

Benefits:

The successful candidate will be part of a dynamic team that is passionate about delivering exceptional service to our customers. We offer a competitive salary and benefits package, as well as opportunities for career growth and professional development.

What We Offer:

We believe in investing in our people and providing them with the tools and resources they need to succeed. Our comprehensive training program will equip you with the skills and knowledge required to excel in your role.

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