Advanced Technical Support Professional

23 hours ago

Delhi Mumbai Pune, India beBeeEnterprise Full time ₹ 15,00,000 - ₹ 25,00,000
Enterprise Application Support Specialist">

As an experienced Enterprise Application Support Specialist, you will play a pivotal role in ensuring the smooth operation of our enterprise applications. Your primary responsibility will be to troubleshoot and resolve complex technical issues related to log analysis, APM tools, UI debugging, and issue triaging.

Key Responsibilities:

  • Utilize advanced log analysis tools and application performance management (APM) tools to identify and resolve root causes of technical issues.
  • Employ developer tools and browser plugins to effectively troubleshoot and resolve UI-related issues.
  • Analyze functional and technical KPIs, create visualizations, and build dashboards for performance monitoring.
  • Provide full-cycle production support, including issue triage, incident management, and problem resolution.
  • Lead technical teams in resolving critical production issues and ensuring system stability.

Required Skills & Competencies:

  • 3+ years of experience in front-end software development with a focus on UI/UX.
  • 2+ years of hands-on production support experience, including monitoring and troubleshooting.
  • 1+ year of experience with UI frameworks/libraries like Vue.js, Angular, or React.
  • Good understanding of Node.js API development.
  • Familiarity with Java/J2EE and e-commerce web applications is preferred.

Benefits:

  • Opportunity to work with cutting-edge technologies and contribute to the growth of our enterprise applications.
  • Collaborative and dynamic work environment with a team of experienced professionals.
  • Professional growth and development opportunities, including training and certifications.

Role: Software Development - Other

Industry Type: IT Services & Consulting

Department: Engineering - Software & QA

Employment Type: Full Time, Permanent

Role Category: Software Development

Education: UG - Any Graduate, PG - Any Postgraduate

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