Customer Experience Champion

Key Responsibilities:- Develop a customer-centric strategy to optimize sales channels.- Align service initiatives with corporate objectives.- Design, implement, and manage training programs for all sales channels.- Monitor training effectiveness and adjust content to address customer feedback and operational needs.- Collaborate with channel managers to...

Key Responsibilities- Define, design and implement a customer service strategy tailored to the new product range and sales channels.- Align customer service initiatives with broader company goals.- Design, implement, and manage customer service training programs for all sales channels.- Monitor training effectiveness and adjust content to address customer...

We are seeking a seasoned professional to oversee the customer journey from post-sales onwards. As a key member of our team, you will play a pivotal role in ensuring seamless execution of orders, timely updates to customers, and exceptional customer satisfaction across all touchpoints.Key ResponsibilitiesAct as the primary point of contact for customers...

Customer Support SpecialistWe are seeking a highly skilled and motivated individual to join our team as a Customer Support Specialist.This is an exciting opportunity for someone who enjoys working in a fast-paced environment and is passionate about providing exceptional customer service.Key Responsibilities:Handle inbound and outbound customer calls,...

Role OverviewThe Regional Retail Trainer serves as a link between the Retail Training Head and Store-Level Training Champions, ensuring store teams receive effective training on customer experience, sales techniques, and product knowledge.This role is responsible for delivering, implementing, and reinforcing training programs across a limited number of...

Customer Support SpecialistThis role is crucial in delivering exceptional candidate experiences.Key Responsibilities:The ideal candidate will be a champion for candidates, addressing inquiries and resolving issues via email or chat.Reviewing candidate-provided documents for completeness and accuracy, communicating clearly if additional information is...

Job OverviewThe Customer Experience Ambassador will be responsible for delivering exceptional support to customers, ensuring their satisfaction and providing an outstanding service experience.This role is ideal for individuals who are passionate about building strong relationships with customers and exceeding their expectations.We are seeking a highly...

Customer Support ProfessionalWe are seeking a highly skilled customer support professional to deliver exceptional customer experiences. The ideal candidate will have excellent communication skills, strong analytical abilities and the ability to work in a fast-paced environment.Key Responsibilities:Customer Query Management: Manage customer queries via phone,...

At Zarthi, we aim to deliver solutions that effectively address real business challenges and accelerate growth.We offer two core solutions: Zarthi for Services and Zarthi for Payments. These solutions operate on a pay-as-you-use model, delivering defined business outcomes through the integration of expert personnel, streamlined processes, and cutting-edge...

We are seeking a proactive and customer-focused professional to join our team. As a Customer Care Executive, you will be the first point of contact for customers and play a critical role in ensuring their satisfaction with our products.Key Responsibilities:Handle inbound and outbound customer care calls in a professional and polite manner.Address customer...