Head - Customer Experience

Job Description – Head of Operations (Frank Ross)Position: Head of OperationsLocation: Kolkata, West BengalReporting To: Managing DirectorBusiness Scale: ₹600+ crore turnover | 300+ pharmacy outletsRole OverviewThe Head of Operations will lead 300+ pharmacy outlets across West Bengal, ensuring operational excellence, profitability, and sustainable...

About The RoleWe are seeking an experienced and dynamic Sales & Business Head to lead our newly established construction chemical factory at Madhyamgram Badu Road. This is a senior leadership position with complete profit and loss responsibility for the entire business operation. The ideal candidate will be a seasoned professional with a strong background in...

Company DescriptionAgarwal Packers and Movers (DRS Group), founded in 1984 by Mr. Dayanand Agarwal, is a pioneer in the packing and moving industry in India. Known as the Original Agarwal Packers and Movers, the DRS Group has become India's leading organization for shifting households, offices, vehicles, and corporate relocations. With over 38 years of...

Job title: Head -IT Location: New Town, Kolkata Experience: 15 to 20 Years Budget: Maximum 80LPA Job Summary: The Head-IT will be responsible for leading the technology strategy, development, and execution of the company's e-commerce mobile application for building materials retail sales. This role requires deep expertise in software development,...

To lead manage the procurement function by ensuring timely cost-effective and quality sourcing of raw materials and finished goods packaging materials essential for household cleaning product manufacturing The role is responsible for developing a reliable supplier base driving cost optimization through strategic sourcing to ensure uninterrupted...

Head the procurement function in a growing household cleaning products companyBecome the future supply chain head.About Our ClientA household cleaning products manufacturing company based in Kolkata, West Bengal. Their operations emphasize strategic sourcing, vendor development, cost optimization, and compliance, indicating a mature and process-driven FMCG...

Position: City Head / Supply & Operations ManagerLocation: Kolkata (Dankuni)Type: Full-timeExperience Required- 6 + YearsAbout the Role:This role will require a Supply Manager. This role will report into our Director Sales and Operations and evolve around building a fast-growing function within the company.We're looking at an outcome-oriented manager who is...

Job Overview: As a seasoned professional in customer service, you will be responsible for delivering exceptional experiences to our clients.Key Responsibilities:Analyzing Customer Inquiries: You will scrutinize and respond to customer inquiries with speed and efficiencyDeveloping Service Excellence: Collaborate with colleagues to establish processes that...

-Key Account Management-Managing Client Delivery & Engagement-Supervising & Mentoring team members-Building client network and managing client relationship-New Client Acquisitions in permanent hiring space-Own P&L responsibilities -Inside Sales Required Candidate profileMin 10 Years experience from Recruitment & staffing firm backgroundHaving Strong...

A Customer Support Specialist plays a key role in our organization.They provide top-notch support to clients by possessing excellent verbal and written communication skills, good computer knowledge, and a fast typing speed.Responsibilities:Provide exceptional customer service via phone, email, or chatResolve customer complaints in a timely and professional...