
Customer Experience Specialist
1 day ago
Job Overview: As a seasoned professional in customer service, you will be responsible for delivering exceptional experiences to our clients.
Key Responsibilities:- Analyzing Customer Inquiries: You will scrutinize and respond to customer inquiries with speed and efficiency
- Developing Service Excellence: Collaborate with colleagues to establish processes that guarantee superior client satisfaction
- Staff Development and Motivation: Engage and motivate team members to deliver premium service standards
- Solving Complex Complaints: Utilize your expertise to resolve complex customer issues effectively
- Team Leadership: Manage a team of customer support specialists to ensure seamless client interactions
Language Requirements: Proficiency in Odia and Assamese languages is crucial for this role.
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Customer Experience Champion
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Customer Experience Specialist
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Customer Experience Specialist
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Customer Experience Specialist
2 weeks ago
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