
Customer Experience Specialist
24 hours ago
About our organization, a leading player in the health and wellness space.
We are an early stage startup with a team of experienced professionals who have worked at top companies like Uber, Deutsche Bank, and ITC. Our mission is to provide exceptional customer service while scaling our business.
Key Responsibilities:- Handle customer inquiries and resolve concerns through chat, phone calls, and email communication.
- Maintain in-depth knowledge of our products, policies, and processes to effectively address customer inquiries and resolve concerns.
- Troubleshoot and resolve customer complaints related to product quality, shipping, returns, exchanges, and refunds.
- Order Management: Assist customers with placing, tracking, modifying, or canceling orders, and ensuring timely delivery.
- Actively gather customer feedback and report common issues to improve the customer experience and product offerings.
-
Customer Experience Specialist
21 hours ago
Kolkata, West Bengal, India beBeeCustomerService Full time ₹ 8,00,000 - ₹ 12,00,000Customer Service RoleAbout the Position:Deliver exceptional customer service to clients nationwide, fostering strong relationships and promoting digital solutions.Effectively manage customer orders, queries, concerns, and complaints, ensuring timely resolution and a positive experience.Key Responsibilities:Initial Support- Respond to general customer...
-
Customer Experience Specialist
4 days ago
Kolkata, West Bengal, India beBeeCustomerService Full time ₹ 20,00,000 - ₹ 50,00,000Job OverviewWe are seeking enthusiastic and talented professionals to deliver exceptional customer experiences as our first point of contact for clients. This role requires a positive attitude, excellent communication skills, and a passion for providing outstanding service.Key Responsibilities:
-
Senior Customer Experience Specialist
1 day ago
Kolkata, West Bengal, India beBeeCustomer Full time ₹ 8,00,000 - ₹ 10,00,000Unlock Your Potential as a Senior Officer">As a Senior Officer, you will play a pivotal role in delivering exceptional customer experiences and driving sales growth to existing life insurance customers.Key Responsibilities:">">Relationship Management: Establish and strengthen relationships with your allocated customer base.">Ensure retention of customers in...
-
Customer Support Specialist
4 days ago
Kolkata, West Bengal, India beBeeSupport Full time US$ 72,000 - US$ 1,29,000Customer Support SpecialistWe are seeking a Customer Support Specialist to join our team. This is a full-time remote role that involves providing exceptional customer service, managing online support requests, and delivering technical support to resolve customer issues efficiently.Key Responsibilities:Provide timely and effective responses to customer...
-
Expert Customer Experience Specialist
2 days ago
Kolkata, West Bengal, India beBeeCustomerSupport Full time ₹ 4,00,000 - ₹ 8,00,000As a vital member of our customer support team, you will serve as the primary point of contact for influencers, brands, and users on our platform.Your exceptional communication skills and problem-solving abilities will enable you to effectively handle inbound queries, emails, and calls, while providing accurate information and resolving issues in a...
-
Senior Customer Experience Specialist
4 days ago
Kolkata, West Bengal, India beBeeCustomerService Full time ₹ 34,20,000 - ₹ 47,20,000Customer Service Representative Job DescriptionAbout the Role:This position involves providing exceptional service to US-based clients through inbound voice calls.Main Responsibilities:Handle customer inquiries and resolve issues effectively and efficiently.Maintain high standards of service delivery, adhering to client SLAs.Record customer interactions...
-
Customer Service Specialist
4 days ago
Kolkata, West Bengal, India beBeeSupport Full time ₹ 15,000 - ₹ 19,000Job Overview:Delivering Exceptional Customer ExperiencesAs a Customer Support Specialist, you will be responsible for providing top-notch customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and efficient manner.Work closely with colleagues to resolve complex issues and ensure seamless...
-
Customer Support Specialist
2 days ago
Kolkata, West Bengal, India beBeeCustomer Full time ₹ 12,000 - ₹ 15,000Job Title:Customer Experience SpecialistKey Responsibilities:Provide top-notch customer support via phone, email, or chat.Maintain a positive and professional demeanor in all interactions.Collaborate with internal teams to resolve complex customer issues.This role offers an exciting opportunity to deliver exceptional customer experiences and contribute to...
-
Customer Engagement Specialist
2 days ago
Kolkata, West Bengal, India beBeeCustomerEngagement Full time ₹ 70,00,000 - ₹ 85,00,000Customer Engagement SpecialistHiring for a Customer Engagement Specialist – A highly motivated and customer-focused individual to join our team.This role offers a great career growth opportunity for individuals looking to establish themselves in the real estate and housing sector.Key Responsibilities:Act as the primary point of contact for customers,...
-
Customer Engagement Specialist
4 days ago
Kolkata, West Bengal, India beBeeEngagement Full time ₹ 9,00,000 - ₹ 12,00,000Max Life Insurance Company is seeking a Customer Engagement Specialist to drive customer satisfaction and loyalty.Develop strategies to enhance customer engagement and satisfaction.Address and resolve customer inquiries and complaints promptly.Analyze customer feedback surveys to identify areas for improvement.Collaborate with marketing teams to create...