Expert Customer Experience Specialist

3 days ago


Kolkata, West Bengal, India beBeeCustomerSupport Full time ₹ 4,00,000 - ₹ 8,00,000

As a vital member of our customer support team, you will serve as the primary point of contact for influencers, brands, and users on our platform.

Your exceptional communication skills and problem-solving abilities will enable you to effectively handle inbound queries, emails, and calls, while providing accurate information and resolving issues in a professional and courteous manner.

We are looking for an individual with 0-2 years of experience in customer service, influencer management, or client relations. You should possess excellent verbal and written communication skills, be comfortable interacting with influencers, brands, and app users, and have strong problem-solving abilities with a calm, empathetic approach.

Bonus points for knowledge of English, Hindi, and Telugu. If you're passionate about delivering exceptional customer experiences and eager to learn and grow in a startup environment, we encourage you to apply for this exciting opportunity.

This role offers hands-on exposure to the influencer marketing ecosystem and brand partnerships, competitive salary + attractive incentives based on performance, and a chance to directly impact user experience and success.



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