Service Champion

4 days ago


Kolkata, West Bengal, India beBeeSpecialist Full time ₹ 60,00,000 - ₹ 99,90,000
Customer Support Specialist

We are seeking a highly skilled and motivated individual to join our team as a Customer Support Specialist.

This is an exciting opportunity for someone who enjoys working in a fast-paced environment and is passionate about providing exceptional customer service.

Key Responsibilities:

  1. Handle inbound and outbound customer calls, ensuring high-quality service while communicating clearly and professionally with customers.
  2. Assist customers with inquiries, complaints, and transaction-related support via voice and non-voice channels, such as email and chat.
  3. Provide accurate and timely resolutions to customer issues while maintaining professionalism.
  4. Process customer transactions, orders, and requests efficiently and maintain detailed records of customer interactions and transactions.
  5. Follow company policies and procedures to ensure compliance and customer satisfaction.
  6. Collaborate with internal teams to escalate and resolve complex issues.
  7. Stay updated on product/service knowledge to provide accurate information to customers.

Required Skills & Qualifications:

  • Fluent in Korean (spoken & written) – Must be able to communicate clearly and professionally with customers.
  • Prior experience in customer service, call center, or BPO is preferred.
  • Strong problem-solving skills and ability to handle customer complaints effectively.
  • Good typing speed and proficiency in handling email, chat, and CRM tools.
  • Ability to multitask and work in a fast-paced environment.
  • Willingness to work in rotational shifts (if applicable).
  • Basic computer knowledge and familiarity with customer support software.

Preferred Qualifications:

  • Experience in e-commerce, banking, or technical support is a plus.
  • Certification in Korean language proficiency (TOPIK or equivalent) is an advantage.

Job Location:

Pune and Bangalore (WFO)



  • Kolkata, West Bengal, India beBeeCustomerSupport Full time ₹ 60,00,000 - ₹ 1,20,00,000

    Job OverviewThe role of Customer Service Specialist is an exciting opportunity for a dedicated individual to provide exceptional support to customers.About the JobThis is a full-time, on-site position in Bengaluru for a Customer Service Manager. The successful candidate will be responsible for managing a team of customer service representatives, ensuring...


  • Kolkata, West Bengal, India beBeeDigitalizer Full time ₹ 1,00,00,000 - ₹ 2,00,00,000

    Senior Engineer RoleAs a seasoned Senior Engineer, you will be responsible for leading the implementation of digitalization projects in the commercial area. Your primary objective will be to oversee the entire project lifecycle, from initiation to delivery, ensuring timely completion and high-quality results.Key Responsibilities:Project Management: Lead...


  • Kolkata, West Bengal, India Shaadi Full time ₹ 20,000 - ₹ 22,000 per year

    Role: VIP Consultant VIP ShaadiAbout the Team: Personalised ServiceThink of us as the voice of our customers and their biggest champions. The Personalised Serviceteam handles calls, chats, and emails with one mission making every customer feel heard, valued & special. For our VIP Shaadi members, we go the extra mile (& then some). Whether it's finding the...


  • Kolkata, West Bengal, India TestRight Nanosystems Private Limited Full time ₹ 2,40,000 - ₹ 4,80,000 per year

    Company DescriptionTestRight is the fastest-growing startup in the dairy deep tech sector. Our breakthrough IoT product, MBscan, revolutionizes the industry by automating the Methylene Blue Reduction Test (MBRT)—a century-old manual process. Having a solid technical team in spectroscopy, MBscan is based on a novel patent-pending tech.ResponsibilitiesMarket...


  • Kolkata, West Bengal, India WPP Full time

    is the creative transformation company We use the power of creativity to build better futures for our people planet clients and communities Working at WPP means being part of a global network of more than 100 000 talented people dedicated to doing extraordinary work for our clients We operate in over 100 countries with corporate headquarters in New...


  • Kolkata, West Bengal, India beBeeEngineering Full time ₹ 24,29,260 - ₹ 32,79,215

    Director Engineering RoleJob Summary:We are seeking a visionary Director of Engineering to spearhead our India-based engineering organization. As a people manager, you will be responsible for scaling and building the next generation of platforms and services/products.Hiring and developing top talent while fostering a solid engineering organization that...


  • Kolkata, West Bengal, India beBeeLeadership Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

    Key Responsibilities:- Develop a customer-centric strategy to optimize sales channels.- Align service initiatives with corporate objectives.- Design, implement, and manage training programs for all sales channels.- Monitor training effectiveness and adjust content to address customer feedback and operational needs.- Collaborate with channel managers to...


  • Kolkata, West Bengal, India Sembcorp Green Infra Limited Full time

    Key Responsibilities- Define, design and implement a customer service strategy tailored to the new product range and sales channels.- Align customer service initiatives with broader company goals.- Design, implement, and manage customer service training programs for all sales channels.- Monitor training effectiveness and adjust content to address customer...


  • Kolkata, West Bengal, India beBeeRetail Full time ₹ 5,00,000 - ₹ 10,00,000

    Role OverviewThe Regional Retail Trainer serves as a link between the Retail Training Head and Store-Level Training Champions, ensuring store teams receive effective training on customer experience, sales techniques, and product knowledge.This role is responsible for delivering, implementing, and reinforcing training programs across a limited number of...


  • Kolkata, West Bengal, India BT Full time

    Job Req ID 38359Posting Date 29-Aug-24Function ServiceLocation KolkataSalary NARole ResponsibilitySkills Experience At least 4-5 years of relevant experience with problem solving capability in independent role large and complex customers in NOC environment preferred Full level understanding on 2-3 technologies or Expert level understanding on...