Customer Loyalty Specialist
1 day ago
About Us
Infiflex Technologies Pvt. Ltd. is a fast-paced organization dedicated to delivering exceptional customer experiences.
Salary: ₹ 3,50,000 - ₹ 5,00,000 per annum (based on qualifications and experience)
About the Role
We are seeking a skilled CUSTOMER LOYALTY SPECIALIST - NEW BUSINESS GROWTH to join our team. In this role, you will be responsible for developing strategies to enhance customer loyalty and drive business growth.
Main Responsibilities
- Develop Customer Loyalty Strategies: Design and implement initiatives to foster strong relationships with customers, driving retention and growth.
- Exceptional Customer Service: Provide timely and effective responses to customer inquiries, resolving issues efficiently.
- Account Management: Manage a portfolio of complex accounts, serving as the primary point of contact and ensuring seamless communication.
- Data Analysis: Analyze customer feedback and data to identify trends, inform strategy, and drive business growth.
- Communication Skills: Develop and deliver compelling presentations, reports, and proposals to stakeholders, including customers and senior management.
- Project Management: Oversee multiple projects simultaneously, prioritizing tasks, meeting deadlines, and ensuring quality delivery.
Requirements
- Degree/Diploma: Any field with 0-2 years of experience.
- Skills: Strategic thinking, creativity, problem-solving, excellent interpersonal skills, project management, and effective communication.
- English Communication: Good written and verbal skills, with the ability to communicate complex ideas simply and clearly.
- Adaptability: Ability to adapt to changing priorities, meet tight deadlines, and work in a fast-paced environment.
-
Customer Loyalty Specialist
1 day ago
Kolkata, West Bengal, India Infiflex Technologies Pvt. Ltd. Full timeInfiflex Technologies Pvt. Ltd. is a company that values its customers above all else.We are seeking an individual to fill the role of Junior Customer Engagement Executive, who will be responsible for ensuring that our customers' expectations are met and for building strong and lasting relationships with them.This position involves managing a portfolio of...
-
Senior Techno Marketing Specialist
1 day ago
Kolkata, West Bengal, India Pidilite Industries Limited Full timeDiscover a challenging career opportunity at Pidilite Industries Limited, a leading manufacturer of adhesives and sealants. We are seeking a skilled Senior Techno Marketing Specialist to join our team in Kolkata.The ideal candidate will have 3-14 years of experience in techno-marketing and possess excellent communication skills. A Bachelor's degree in B.TECH...
-
Customer Experience Liaison
1 month ago
Kolkata, West Bengal, India Infiflex Technologies Pvt. Ltd. Full timeAt Infiflex Technologies Pvt. Ltd., we are seeking a seasoned Customer Experience Liaison to spearhead our customer engagement efforts. As a key member of our team, you will be responsible for fostering strong relationships with our existing clients, ensuring their expectations are met, and driving loyalty through innovative strategies.Key...
-
Key Account Growth Specialist
1 month ago
Kolkata, West Bengal, India Dreamz Placement Full timeWe are seeking a skilled Revenue Growth Specialist to lead our sales efforts, focusing on developing and executing sales strategies that drive business growth.Primary Responsibilities:Develop and implement sales plans to achieve revenue targets.Identify and pursue new business opportunities, expanding our customer base.Build and maintain strong relationships...
-
Customer Service Excellence Specialist
2 weeks ago
Kolkata, West Bengal, India Peoplemint Consultants Full timeAbout Peoplemint ConsultantsAt Peoplemint Consultants, we strive to deliver exceptional customer experiences through our high-quality services.Job Title: Customer Service Excellence SpecialistWe are seeking a skilled Customer Service Excellence Specialist to join our team in ensuring the highest standards of customer satisfaction.Job DescriptionThe Customer...
-
Customer Engagement Specialists
1 week ago
Kolkata, West Bengal, India Gradegains Full timeJob Description for Customer Engagement Specialists at GradegainsWe are searching for highly motivated customer engagement specialists to boost sales by reaching out to current and potential clients.Key Responsibilities:The ideal candidate will be responsible for studying the details of each offering and staying updated on any changes to these offerings.They...
-
Technical Customer Support Specialist
3 weeks ago
Kolkata, West Bengal, India Taragana Full timeCompany OverviewTaragana is a leading organization in its field, striving to provide exceptional customer support to its clients.About the RoleWe are seeking a skilled Technical Customer Support Specialist to join our team. This individual will be responsible for delivering high-quality and timely customer support for our product and services.The Ideal...
-
Customer Service Associate
1 month ago
Kolkata, West Bengal, India Bajaj Allianz Life Full timeWe are seeking a highly motivated Customer Service Associate to provide exceptional customer experiences in our retail environment.Key Responsibilities:Greet customers and offer assistance with purchasing decisions, ensuring a positive and personalized experience.Respond to customer inquiries and address concerns in a professional and courteous...
-
Key Account Manager for Customer Retention
3 weeks ago
Kolkata, West Bengal, India Max Life Insurance Full timeJob SummaryWe are seeking a highly skilled Key Account Manager to join our Customer Retention Team in Kolkata/Mumbai. This role is ideal for individuals with a passion for operations and customer satisfaction.About the RoleThe successful candidate will be responsible for managing key customer relationships, ensuring high levels of satisfaction and loyalty....
-
High-Tech Medical Equipment Specialist
3 weeks ago
Kolkata, West Bengal, India Noccarc Full timeWe are seeking a highly skilled High-Tech Medical Equipment Specialist to spearhead our team's efforts in sales and customer support. The ideal candidate should possess a strong technical background, excellent communication skills, and a proven track record in sales and customer acquisition.Key ResponsibilitiesIDentify and pursue new business opportunities...
-
Kolkata, West Bengal, India Pidilite Industries Limited Full timeAt Pidilite Industries Limited, we are seeking a highly skilled Business Development and Marketing Specialist to join our team. This is an exciting opportunity for individuals with experience in techno-marketing to drive business growth and expansion.About the Role:We are looking for someone who can effectively collaborate with our ecosystem of suppliers,...
-
Customer Service Manager
2 months ago
Kolkata, West Bengal, India Bharti Axa Life Insurance Full timeKey Responsibilities:Oversee the daily operations of the customer service department, ensuring seamless interactions and resolving issues promptly.Develop and implement a customer loyalty program that fosters long-term relationships and drives retention.Set clear customer service goals for team members, providing guidance and support to help them achieve...
-
Customer Service Representative
3 weeks ago
Kolkata, West Bengal, India Webvio Technologies Private Limited Full timeJob Opportunity at Webvio Technologies Private LimitedCompany Overview: We are a leading technology company based in Kolkata, offering exciting opportunities for individuals to join our team as Customer Service Representatives.Salary: The estimated salary for this role is ₹8 lakhs per annum, considering the experience required and the cost of living in...
-
Customer Service Representative
2 weeks ago
Kolkata, West Bengal, India CapTalent HR Full timeWe are seeking a highly skilled Customer Service Representative to join our team in Kolkata. As a Voice Process Specialist, you will be responsible for resolving customer queries via phone calls.Key Responsibilities:
-
Customer Engagement Specialist
3 weeks ago
Kolkata, West Bengal, India 2coms Full time2coms, a leading American business services company, is seeking highly skilled professionals to join their team as Customer Engagement Specialists in Kolkata.About the Role:The ideal candidate will possess excellent communication skills, ability to work in different time zones, and handle calls from global clients with professionalism and positivity.We are...
-
Customer Service Director
3 weeks ago
Kolkata, West Bengal, India Bharti Axa Life Insurance Full timeAt Bharti Axa Life Insurance, we are seeking an exceptional Customer Service Director to lead our customer service department. The ideal candidate will have a strong background in customer service and supervision, with the ability to motivate and guide team members to achieve excellent results.The estimated salary for this role is ₹80,000 - ₹1,20,000 per...
-
Senior Customer Acquisition Specialist
1 day ago
Kolkata, West Bengal, India Kotak Mahindra Bank Full timeJob SummaryWe are seeking a highly motivated and experienced Senior Customer Acquisition Specialist to join our team at Kotak Mahindra Bank. This role is responsible for developing and expanding existing relationships with high net worth customers, as well as sourcing new customers through various channels.Key ResponsibilitiesCustomer Relationship...
-
Customer Service Process Executive
1 month ago
Kolkata, West Bengal, India 2coms Full timeJob DescriptionSupport Role in One of India's Largest BPO CompaniesWe are seeking a talented individual to join our team as a Process Executive in one of India's largest BPO companies, operating in Kolkata. The successful candidate will be responsible for providing exceptional customer support through voice calls, ensuring a positive and professional...
-
Account Management Specialist
1 month ago
Kolkata, West Bengal, India Cummins Inc. Full timeJob Title: Account Management SpecialistAbout the Role:Cummins Inc. is seeking an experienced Account Management Specialist to join our team. This role is responsible for developing and maintaining business relationships with assigned accounts, supporting revenue growth, and driving customer satisfaction.Key Responsibilities:Customer Relationship...
-
Customer Service Representative
2 weeks ago
Kolkata, West Bengal, India Career Comfort Full timeJob Title:Customer Service Representative - Experienced Support SpecialistAbout the Role:We are seeking a highly skilled and experienced Customer Service Representative to join our team at Career Comfort. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients through various communication...